Rural King reviews and complaints 1
View all 149 complaintsRural King - Stihl chainsaw
Purchased a chainsaw on 7/10/23, it was a Stihl. It would not stay running and I took it back to the Henderson Ky store where it was purchased. I was told that the guy that would have to look at was not there and I would have to leave it, they took my name and number and said I would be contacted. I didnt hear anything for a couple days and I went back. I then was told that he had already left for the day and they could not find my chainsaw. I called the following day and talked with the man that had looked at it and he said it had just needed a different gas, and I owed $5 and that it was running. I again went to pick it up and and this time it could not be found, they didnt know where it was. I went today and I just wanted to refund the chainsaw since it had been so long and was told that since it was a Stihl it could not be returned after 7 days.
Desired outcome: I would like to return the product, and get a refund. I bought a new chainsaw it didnt work, and they had to repair it and then wanted to charge me for it
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