Zips Car Wash

1506 S Maize Rd, Wichita, KS, 67209, US
Sat 8:00 am - 8:00 pm Working Hours
Sun:8:00 am - 8:00 pm
Mon:8:00 am - 8:00 pm
Tue:8:00 am - 8:00 pm
Wed:8:00 am - 8:00 pm
Thu:8:00 am - 8:00 pm
Fri:8:00 am - 8:00 pm
Sat:8:00 am - 8:00 pm

Reviews and Complaints

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Zips Car WashWas lied to about monthly charge

Not only can I not get a hold of anyone on the phone, but even went to store location and was told they could not help me. I was told that purchasing the unlimited was tag would be 13.00 for every month. Noticed that bank took 32.00 out. After I tried to contact unsuccessfully through multiple channels, went to physical location and was told they could not cancel or refund. This is weird guys, I should not have to do so this just to get the membership canceled or my money back. At this point I'm thinking I need to hire a lawyer. LLC does not mean you can do whatever you wish

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    RESOLVED

    The complaint has been investigated and resolved to the customer's satisfaction.

    • Updated by Brian McAlister · Jan 28, 2021

      If I need to contact my bank and make sure they know that I'd I get charged, it will be fraudulent and then we will see where it leads. I need someone to contact me. I am seriously considering legal options at this point as I should have access to my own information and or control over my information. Please contact me asap. I do not want this to get any worse

    • Zips Car Wash's response · Apr 19, 2021

      Hi Brian,

      We are sorry for the frustration and inconvenience. We would be happy to help you! If you could please click on our link below and fill out the requested information for our team. Our Membership Services team can locate your information in our system and we will be happy to look into your account.

      https://zipscarwash.freshdesk.com/support/tickets/new

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