CVS reviews and complaints 2
View all 3327 complaintsCVS - Pharmacy
This pharmacy is very unprofessional. Never have the pills on time, in stock. Especially for children that need it due to their mental health. I even had the nurse from the doctor's office to call and she said that I need to switch since she has problems with this pharmacy all of the time. The people that work there thought it was funny. The store itself is dirty. Stuff laying all over the floor. Trip hazards everywhere.
CVS - Answering the phone
I have been trying for 2 days to contact CVS to fill a prescription sent by my doctor. It is a new prescription. I started calling on 12/14/2021 being left on hold for 82 minutes. I again tried 6 more times and was left on hold for 20-25 minutes each time. I never got through on the phone. Well today is the 15th of December 2021, and I am out of medicine.
This prescription was to be filled by the 16th and no notification from CVS for delivery as I am disabled.
The CVS on Western Ave. in South Bend is the culprit and they told me last month their phone never rang. Well now I have been on hold over 16 minutes, with this being my 8th call today.
I guess I will tell my doctor because I will have withdrawal symptoms from not being able to receive this medication.
Anthem Suggested CVS and I am now trying to find out why?
Desired outcome: PICK UP THE PHONE
Latest CVS Reviews
Pharmacy Despicable customer service Mixed Experiences at CVS - A Customer's Perspective cvs pharmacy BEST Customer Service Ever by Katie at Ruckersville, Va, CVSGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!