Meijer reviews & complaints 2
View all 760 complaintsMeijer - manager Crystal
I entered the store this evening, store was extremely busy . However, I needed groceries, I received the last grocery cart, this allows you to see how busy things were. I literally spent 1 1/2 hours shopping. after I gathered all of my items I stood in line for another hour. Still, making the best of my experience . As soon as I get to the cashier, her register locked. she was extremely pleasant and showed no signs of frustration ( i didn't get her name, but she is to be commended for her pleasantries) aisle 8 an african american young lady.
She proceeded to call for assistance and apologized again for the mishap and stated that the managers were both busy. I stood there an additional 10 mins before I began searching for a manager myself, in searching the aisles, I asked a cashier was that the manager with the blonde curly hair wearing red and she stated "yes". I approached her as she was ringing up a customer, I stated, "I'm sorry, I ve bren in line now for over an hour, I just." Before, I could finish my statement she turned to me, through her hands in the air and said "I am with a customer and we're ALL busy "! I stood in shock at her response, at that point I simply asked may I have your name? She replied my name is kelly! the customer she was with apologized for the managers ignorance. I turned and walked away returning to aisle 8. when i returned there was a lady assisting the cashier. She asked if i had found any one, i said Kelly, she said do you mean Crystal, I said she told me her name was Kelly, the cashier had a bewildered look on her face and finished my transaction .Now, i'm angry because she lied to me about her name. She was totally inappropriate with me as a customer, and she has a very bad attitude . My name is Yolanda and I can be reached at +[protected]
Meijer - pharmacy
I called at 9:10 am on Friday to request a refill on my daughter RX I spoke with a male and told him what I was looking to do. Once he found the Rx in the system he asked when I would like to pick it up, my answer was do you have it in stock because the last time you'll had to order it? He said yes we have it. So I said okay how about 12 noon he said is there anything else I said no. Fast forward to the 6 pm hour ( I drove in after after being discharged from the E.R myself at 6:02 am the same morning) I get to the store and was told by a young lady that the Rx was not ready because it was out of stock and had to be ordered! Mad as hell, I just asked if I could receive a text once the Rx was ready and she said sure, I gave her my number. Now here we are Saturday @ 3: 38 pm I had not heard anything so I called and the automated system says the RX is ready ! What The Hell
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