Walmart reviews and complaints 1
View all 2742 complaintsWalmart - Tires service center
10-27-2023
Searched app for tires for my vehicle, took screenshot. I went in and asked if they had any available, assuming these fit my car. The leader helped me and never compared tires to my vehicle. Tires were installed. As soon as I left I could her my tires rubbing. I went back they said they’re the same size shouldn’t be a problem. They determined it was my mud flaps rubbing they took them off, after taking those off one of the men looked at my door sticker for size of tire and then determined they were the wrong size. They called the lead that helped me and he said they should be safe and fine. I was told to come back the next day do to closing before they could but my old tires back on if that’s what I wanted. I found the front was also rubbing the wheel wale. I bring back my car and after tires are changed back to old ones I’m told a lug nut was crossed threaded and I now have to get that fixed and send them the bill.. Very bad experience
Desired outcome: Do better!
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