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CB Pool and Bath Services Rayner Covering Systems 665 Schneider Dr, South Elgin, IL, 60177, US
Rayner Covering Systems company logo
Rayner Covering Systems
reviews & complaints
Rayner Covering Systems company logo

Rayner Covering Systems

665 Schneider Dr, South Elgin, IL, 60177, US
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1 complaint
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Website
www.raynercovering.com
Phone number
+1 (847) 695-2264
Category
Pool and Bath Services
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Rayner Covering Systems reviews and complaints 1

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11:17 am EDT
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Rayner Covering Systems - Hot tub cover

Terrible products and terrible customer service. I purchased one of their hot tub covers. It was used for 3 months and it is sagging. Holds water, ice, snow which makes it impossible to maneuver. The first recommendation was to place a 2x4 under the cover! Absolutely crazy. The second was to take the insert out of the cover and flip it and reinstall the cover…obviously this cannot be accomplished every 1-2 months! Absolutely crazy. The company's owner refused to provide a non defective replacement or refund. I am turning this over to my attorney. Please look elsewhere for quality products. This company does not stand behind what they sell! See photos!

Desired outcome: NON DEFECTIVE cover or refund!

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