Popeyes reviews and complaints 1
View all 1328 complaintsPopeyes - Food/selection
On 1/27/[protected]@8:12pm I visited Popeyes #13675 in Ofallon, IL. The lady on the speaker said they were only accepting the exact amount or cards, and I knew then it was going to be a problem. I said okay and proceeded to order against my better judgement due to issues being a common thing at this location. The first item I order there was no problem, then I wanted a two piece dark and was told they only have thighs and breast, so I had to get something else. 97% of the time I go to this location, they never have all of the pieces of chicken or have some sort of stipulation to order. When I got home my order was not right and my food was cold. This is ridiculous and someone needs to step in and see what the issue is at this location. I do not want to spend my money at a place that is run like this, and I'm sure I am not the only person that feels this way about this location Popeyes. This is the only Popeyes in the area that I always have an issue with. When you all start to loose money, the issues listed above is probably why.
Claimed loss: The amount I paid for my order
Desired outcome: Provide all pieces chicken until closing and ensure the food is hot and fresh.
Confidential Information Hidden: This section contains confidential information visible to verified Popeyes representatives only. If you are affiliated with Popeyes, please claim your business to access these details.
We have received your comment. Thank you!