Midas reviews and complaints 1
View all 312 complaintsMidas - MIDAS WILL LIE TO YOU
I brought my car in for a exhaust check. It sounded a bit noisy beneath the engine. The manager at the MIDAS in Bloomiongton, IL told me that I had had my pipes cut from a previous repair, and that they had been incorrectly welded/bonded back together but that I would need a entire new exhaust system to fix the issue. I said fine, because I'm trying to keep the car in good condition, and paid a little extra for Magnaflow exhaust with mufflers. Imagine my suprise when I discovered (after I had picked up and paid for the repair) that they had not even attempted to fix the problem. All they did was hang the new mufflers and tailpipes and left it at that. They actually gave my car back tot me with the same gaping hole in the exhaust pipes that it had when I brought it back in. I called to dispute and the manager said that he never told me he would fix the problem. WTF? Why would I install an "entire new exhaust system" if it didn't fix the issue of the cut pipe? Basically the manager lied to me to get me to purchase a MUFFLER system. I'm in the process of taking them to small claims and recouping money from my bank because of it. I WILL NEVER GO TO MIDAS AGAIN.
The complaint has been investigated and resolved to the customer’s satisfaction.
Nice. Did your estimate include repairing the cut pipe? Do you still have it?