CB Drug Store Longs Drugs 46 047 Kamehameha Hwy Suite C, Kaneohe, HI, 96744, US
Longs Drugs company logo
Longs Drugs
reviews & complaints
Longs Drugs company logo

Longs Drugs

46 047 Kamehameha Hwy Suite C, Kaneohe, HI, 96744, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
9:17 pm EST

Longs Drugs - Poorly trained or untrained cvs cashier

I have a complaint with your Long's Drugs Store at 46-047 Kamehameha Shopping Center, Kaneohe, HI 96744.

Complaint: on 14feb2021, I went shopping at above store early this morning. My wife did her usual long's shopping, while I went to look for and picked up two six packs of beer (not on sale) for my coming birthday. I got in a long line of customers and finally reached the cashier to pay for the beer. Apparently, the young cashier was young, so young (?) that he said he could not sell the beer to me! Why did (wtf) management allow an underage cashier to work, especially, on a sunday of all days? To simply ignore and embarrass their regular senior citizens. Was this discrimination because of age/race? Apparently, this must be the current cvs management philosophy because I have never had this kind of problem before with the old long's... Service was always paramount. What a transformation... What a pity... Auwe... Auwe for the locals this sucks... : (

Desired outcome: The old Long's customer service ethic that really cared about their customers :(

Read full review of Longs Drugs and 1 comment
Hide full review
1 comment
Add a comment
, US
Feb 18, 2021 12:14 pm EST

LONGs aka CVS has no concern for customers. The computer system makes the schedule and if the cashier is under age to ring up alcohol, they don't care. Call a manager. .. They need to remove the Longs name off their stores. they ARE NOT the LONGS DRUGS we all grew up with. When it was owned by the Long family of California they cared about their employees and customer service was vital. CVS could care less. I am a former 42 years employee.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.