Popeyes reviews and complaints 1
View all 1301 complaintsPopeyes - Unprofessional behavior. And lack of customer service
I went to Popeyes on Mountain Industrial In Stone Mountain on 06/16/2021 @ 8:29 went to the Drive Thru. The young lady that came on to take my order made it seems that I was bothering her. I was not informed that the restaurant ran out of items that was the menu. I was very upset with this.
Then to pull up to the window and find the staff inside in a full brawl. The young man that came to the window told me to wait and went in to join the argument and just left me. I guess being in the brawl was more important than taking care of a customer.
I was very happy when the Popeyes opened. It is close to my home and I no longer have to drive to another county. After my experience at Mountain Industrial, I will not go back there.
The staff needs to have customer service training and how to conduct themselves at work. This is a brand-new store. They need to get it together I am so disappointed.
Desired outcome: Customer service training/ and classes on how to conduct yourself at work
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