America's Best Contacts & Eyeglasses

I spent over $500 on glasses and contacts for my sons and I on June 17, 2021. It is not July 21, 2021, and I have nothing. My sons contacts never came in with no answers from the store or manager. My glasses came in scratched and defected now I must wait another 2-3 weeks for glasses. This is totally unacceptable; I went to the Snellville location. This is almost 2 months for things we NEED to see. Totally poor customer service, unprofessionalism, and slow processing times with poor quality. On hold for hours and the manage hung up the phone on me. There are many places we can take our business to buy but we came here and we aspect to be treated with respect and dignity.
Every single time I go to one of your locations it is a horrible experience. Absolutely terrible. My number is [protected], name Ayana Jones. Email, [protected]@gmail.com