Cracker Barrel reviews and complaints 1
View all 489 complaintsCracker Barrel - Service
I had breakfast at the Cracker Barrel in LaGrange, Georgia this morning. I was seated in the middle of the restaurant, and sat there for 20 minutes before the waitress acknowledged my presence and asked me for my drink order. I ordered coffee and then ordered my meal. As I was ordering, she was rolling her eyes and being very rude. When she brought my meal to the table, I asked for a couple of condiments, and she again rolled her eyes. She acted like I was a total bother to her. My coffee cup sat empty and I never received a refill. Once I was served my meal, I was totally ignored. I hate to say this, but I was the only Caucasian customer seated in my area. The waitress, who was African American, was providing excellent service to all the African American customers, and I was totally ignored. This is the second time I have received this treatment at this particular restaurant. This is very disappointing to me. In our country, I truly believe all lives matter. I do not appreciate the racial inequality I experienced today.
Desired outcome: My desired outcome would be to receive equal service as all of the other customers.
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