Steak 'n Shake

825 Ernest W Barrett Pkwy NW, Kennesaw, GA, 30144, US
Tue 10:00 am - 12:00 am Working Hours
Sun:10:00 am - 12:00 am
Mon:10:00 am - 12:00 am
Tue:10:00 am - 12:00 am
Wed:10:00 am - 12:00 am
Thu:10:00 am - 12:00 am
Fri:10:00 am - 12:00 am
Sat:10:00 am - 12:00 am

Reviews and Complaints

Steak 'n ShakeService

We were in line before close finally it was our turn we went forward to the speaker to place our order no one answered we kept trying three times then moved forward to the window were a guy came to the window he proceeded to tell us they were close. I responded that we were in line 15 minutes before hand in line we still had cars in front of us an behind he just kept saying that they were closed so we pulled forward an stop. The car behind us pulled up to the window and was served. From what it appeared to be was that we were not served because we are white as the guy who would not serve us was black and the guy that got served behind us was black but because we are white they would not serve us if not resolved and contacted we will be filing a lawsuit for discrimination. This is the third time something like this has happened. An Thanksgiving we placed an order in the evening online it said they were open so we placed an order went to pick it up as we had already paid online for this order an no one was there so we did not get our order an we did not get our money back either we have called several times an no resolve so this would be considered theft at this point along with discrimination.


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