Truist Bank (formerly BB&T Bank) reviews and complaints 1
View all 983 complaintsTruist Bank (formerly BB&T Bank) - Fraud alert, no online banking, online banking making two payments
First the online banking did not pay my house payment, then it paid it twice. Next I got a fraud alert, got a new debit card, still have charges on my banking app. Tried to deposit my check today and they are experiencing technical issues. I held on this week a total of 5 hours to try to get these things taken care of. I cant wait to get my money outta there and get with a bank that cares. This is beyond crazy.
Desired outcome: Fix my fraudulent charges, fix your online banking bill pay and let me deposit my check
Latest reviews and complaints
Terrible service2
I bank at Truist but not sure why... They should do a DOGE REVIEW and...
1
On May 3, 2024 I waited in line at the drive-up window for 27 minute...
1
My acct was with Sun Trust untill merge with Truist. Since Truist...
1
Hi, I installed trust wallet and never shared any secret information...
2
I filed a claim for close to 4000.00 in fraud on my credit card no...
We have received your comment. Thank you!