WoodSprings Suites reviews and complaints 1
View all 414 complaintsWoodSprings Suites - Front desk attendant
Front desk employee is Beyond Rude..
This was the second time my girlfriend and I tried to stay at this location in West Palm Beach Okeechobee Blvd..
The guy at the front desk is extremely condescending. The farthest thing from friendly looks at you like you’ve got two heads when you ask a question speaks with hostility in his voice and rude isn’t even the word to used to describe this guy..
Last week on roughly June 21, 2023 we proceeded to go to the exact same location to book a hotel, but due to the same front desk attendant extremely bad attitude we left. Tonight on June 29, 2023 we decided to try to give it another shot hoping that that employee would not be there, but in fact he was there and this time my girlfriend went in there, and he gave her the exact same attitude, if not worse that he gave me a week prior. Do you guys have the wrong type of employee in a business that Hass to strictly meet the standards of the customer especially being in the hospitality business
Desired outcome: I would like the employee to be terminated or relocated, and would like a two night free stay, considering the fact that was our second time trying to book there
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