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CB Mobile and Cell Phones Metro by T-Mobile 5389 South Kirkman Road, Orlando, FL, 32819, US
Metro by T-Mobile company logo
Metro by T-Mobile
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Metro by T-Mobile company logo

Metro by T-Mobile

5389 South Kirkman Road, Orlando, FL, 32819, US
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Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
10:00 am - 7:00 pm
ComplaintsBoard
E
11:04 am EST

Metro by T-Mobile - poor customer service. very rude and unprofessional. lying to customers.

After speaking with corporate customer service, as instructed, went into the 5389 Kirkman rd #101 store. They insisted that I could only activate a sim card with them and could not activate a sim with corporate. I knew this was not true as I just got off the phone with corporate. Loosing a phone is bad enough with all information lost, but to have reps blatantly lie to your face is beyond reproach. They should be ashamed at that affiliate store but I am sure the owner supports them lying as it helps his bottom line being unethical.

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