CVS reviews and complaints 1
View all 3327 complaintsCVS - My account has been deleted in your system
I have been a CVS customer for 20 years or more. I was visiting your store on average 2 times per week. I have recently started to purchase my prescriptions from CVS as well. Through 11/1/2020 I received e-mails from
CVS on a daily basis.
On 11/1/2020 I visited your store. I went to the register with an approximate $55.00 purchase. I had in hand $11.00 of extra bucks rewards that I had printed on my computer. I also had sent approximately $10.00 worth of extra bucks coupons to CVS from my computer.
Unfortunately, when I got to the register, I was advised my phone number, e-mail address, and account number that ended in 8055 did not exist in your system.
I was also a (I believe it is called a Care Pass customer).
I contacted a CVS customer representative this morning to discuss this problem. She gave me the same answer "sorry you don't have an account".
Disappointed — Patricia Gennarella
Phone: [protected]
E-mail: [protected]@aol.com
Please Advise?
Latest CVS Reviews
Pharmacy Despicable customer service Mixed Experiences at CVS - A Customer's Perspective cvs pharmacy BEST Customer Service Ever by Katie at Ruckersville, Va, CVSGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!