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CB Department Stores T.J. Maxx 8546 Southwest 24th Street, Miami, FL, 33144, US
T.J. Maxx company logo
T.J. Maxx
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T.J. Maxx company logo

T.J. Maxx

8546 Southwest 24th Street, Miami, FL, 33144, US
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Mon
9:30 am - 9:30 pm
Tue
9:30 am - 9:30 pm
Wed
9:30 am - 9:30 pm
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9:30 am - 9:30 pm
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9:30 am - 10:00 pm
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11:45 pm EDT

T.J. Maxx - fitting room customer service

Good evening,
Most likely this complaint will be lost in the hundreds of complaints listed in this site.
Regardless, I need to voice my opinion due to a situation that happened today at this store. The lady that was attending fitting room area at around 4:20 pm on 4/9/19 was coarse and condescending to my child. He is ten years of age but is big for his age; also he has a disability. Even though she could not see a physical disability, doesn't mean that she has the right to make an opinion about him. People should be more sensitive and receive more training. My son could not go into the fitting room alone for the reasons stated above. I told her I wanted to go with him into the ladies fitting room and she automatically said that he was a "big boy, that he could go on his own." I do not have to explain anybody as to why I wanted to go in with him. She said no, not the ladies that he needed to go the men's room and that I could go in there with him, She argued that he was too big to go into the ladies and it was disrespectful. So, what about me walking into the men's fitting room. I really would not have any issues with her, but she was condescending and arrogant.
Like I said, not all disabilities are physical, and she should not make comments as to who and when people can go into a fitting room. What if it was a daughter with a father? I wonder.
Thank you I look forward to hearing from you.

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