Menu
Write a review
File a complaint
CB Fast Food Chains Popeyes 656 Edgewood Ave N, Jacksonville, FL, 32254, US
Popeyes company logo
Popeyes
reviews & complaints
Popeyes company logo

Popeyes

656 Edgewood Ave N, Jacksonville, FL, 32254, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
10:00 am - 10:00 pm
Tue
10:00 am - 10:00 pm
Wed
10:00 am - 10:00 pm
Thu
10:00 am - 10:00 pm
Fri
10:00 am - 11:00 pm
Sat
10:00 am - 11:00 pm
Sun
10:00 am - 10:00 pm
ComplaintsBoard
T
12:03 am EDT

Popeyes - Customer service and the filth I had to endure within the building.

Hello, I am making this complaint in regard to the experience I had today at one of your restaurant. The location was the popeyes on Edgewood ave. The woman who was working the drive through speaker was rude, unfocused on my order and very aggressive in the sense of making me feel rushed to place my order. For this reason, I went inside to make my order, in order to obtain better clarity concerning my order. Once I entered the building, I was met with a foul smell and the sight of trash all over the back floor behind the counter. Food was all over the floor and counter. Flies was flying around in the area where the chicken was sitting. No one was properly equipped to handle food safely. The utensils were laying out everywhere. There was a foul smell also coming from the restroom area. It was sickening. Chemicals were sitting in a bucket up on the counter next to the food... It was an experience I will never forget. I am thinking about sending this information and the pictures I have to the news station to get something done about this Popeye. I am sending you all a couple of the pictures I have to show some filth. I have a lot more. Please do something about this soon, please.

Desired outcome: please clean this building and properly train your staff

Read full complaint
View 0 more photos
Hide full review