Menu
CB Travel and Vacations Baymont Inn & Suites 4040 South Ferdon Boulevard, Crestview, FL, 32536, US
Baymont Inn & Suites company logo
Baymont Inn & Suites
reviews & complaints
Baymont Inn & Suites company logo

Baymont Inn & Suites

4040 South Ferdon Boulevard, Crestview, FL, 32536, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
Closed
Tue
Closed
Wed
Closed
Thu
Closed
Fri
Closed
Sat
Closed
Sun
0:00 am - 0:00 am
ComplaintsBoard
D
9:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Baymont Inn & Suites - roaches in room/ swimming pool chemicals/ did not get room cleaned

I rented a room at the Baymont inn and suites in Crestview fl on 8-30-19 I paid 142.00for the night, when we was laying in bed, there was cockroaches crawling on the walls and on the bed. On 9-1-19 I rerented the room and took my 2 sons swimming in the pool and the pools chemical levels was so strong the my son's faces are beat red and blistered from the strong chemicals. The hotel attendant came out to the pool and closed the pool down due to another customer complaining of the high chemicals. When the attendant came out to the pool to close it, she informed us that the company that is suppose to keep a check on it has not been there in some time to maintain the pool.my 2 sons look like they have chemical burns on their faces.they are in great pain and says it hurts real bad.i am highly mad about this. My kids are 8years old and 10 years old.on 9-1-19 the housekeeper came by and asked if we needed services and I informed her we was gonna be staying another night and yes we needed house cleaning. She told me she would clean our room last and give us time to leave the room. We stayed gone all day and when we returned that evening we opened the door to find our room was not cleaned at all. I paid almost 250.00 for 2 nights and I am very unsatisfied and mad about the situations. I am considering getting a lawyer about my children's faces. If someone would please contact me ASAP at [protected] my name is Terry Holloway I rented room 108.

Read full review of Baymont Inn & Suites
View 0 more photos
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.