Subway reviews and complaints 1
View all 1101 complaintsSubway - Online order taken store closed on arrival.
I made an online order on October ninth for a sandwich my payment was excepted and I was told to arrive at 6:10 which I did. The store was locked with a Closed sign.
I’ve made several calls to the store, but only get routed to the Antioch catering section of their company. I’ve made multiple attempts no one has called me back.
If the store is closed, I should not have been able to do an online order. My money should not have been accepted.
If the stores closed and I’m calling to find out how to get my money back, I should not be routed to a portion of the company and it has nothing to do with the Vallejo store
Desired outcome: I would like a refund, I would like the sandwich and I would like a coupon for another sandwich. Such poor Customer Service should have consequences.
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