CVS reviews and complaints 2
View all 3327 complaintsCVS - Racist comments by Staff at CVS store
I watched with disgust the attached video (https://www.instagram.com/p/CMvnYEHjbRH/?igshid=17zd7ksz2j54p)
Which was taken at the CVS store in Redwood Heights, Oakland, CA
Store #9378. I have lived in Oakland since 1974 and as a person who would, but won't ever again, shop at that store, want you to know that this employee needs to be fired. And apparently CVS needs to do some reevaluation of its hiring policies. Racism can no longer be tolerated... Anywhere.
Desired outcome: fire employee in video, institute cultural humility training across all CVS stores.
CVS - Racism at cvs store
I saw a video of a white man shouting profanities at a Black woman trying to shop yesterday at a CVS (Store #9378) in Redwood Heights, Oakland, CA and telling her to leave the store because she didn't belong there. This is the video: https://www.instagram.com/p/CMvnYEHjbRH/?igshid=17zd7ksz2j54p. Shockingly, your store employees did nothing to stop the man or to inject him from the store. This is outrageous. CVS must do the following:
1) Apologize to the Black woman
2) Bar the white man from shopping at CVS
3) Train your employees to act to protect your customers and to respond appropriately.
CVS is under contract with the U.S. government to provide Covid-19 vaccines. Anyone of any color should feel safe coming to a CVS to get a vaccine shot without being afraid of verbals or physical assault from racists. CVS was derelict in its duty to protect this woman. I am Asian American and will think twice about shopping at a CVS.
Lora Jo Foo
[protected]@gmail.com
Latest CVS Reviews
Pharmacy Despicable customer service Mixed Experiences at CVS - A Customer's Perspective cvs pharmacy BEST Customer Service Ever by Katie at Ruckersville, Va, CVSGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!