Menu
CB Retail Stores Hobby Lobby Stores 78-850 CA-111, La Quinta, CA, 92253, US
Hobby Lobby Stores company logo
Hobby Lobby Stores
reviews & complaints
Hobby Lobby Stores company logo

Hobby Lobby Stores

78-850 CA-111, La Quinta, CA, 92253, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
Closed
ComplaintsBoard
R
7:24 pm EDT

Hobby Lobby Stores - Cashier customer service

First, I would like to make you aware; I shop Hobby Lobby because I absolutely love it. I get treated so well/courteous by all the employees at this location. I shop Hobby Lobby at least 8-10 times a month; dedicated shopper. I was at the La Quinta Hobby Lobby Store# 627 this afternoon 04/19/23 @ approx. 2:30pm. I had a cashier by the name of Patricia C. I watched her from where I was standing in line by the registers. She was standing behind her register not doing anything, She did not offer to assist me. I thought this was rude of her. She caught me staring at her for some time, she could tell by the look on my face I wasn't happy. She finally called me over and her demeanor said it all. She acted as if I was a bother to her. She was leaning at the register using only one hand to do things, I even thought there was something wrong with her other hand. She was moving very slowly as if she did not want to serve me; bothersome is the way she treated me. She did not greet me. I questioned a sale price & she responded with attitude. There was no reason for her to behave the way she did. All she had to say was "the price is more because you got quantity of 2 instead of the 1". She was very unhappy & unprofessional. She made me feel so uncomfortable; my feelings were hurt. I've never been treated so badly in any Hobby Lobby.

Desired outcome: Reprimand--company protocol

Read full review of Hobby Lobby Stores
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.