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CB Banks Bank of America 804 Sutton Way, Grass Valley, CA, 95945, US
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Bank of America
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Bank of America

804 Sutton Way, Grass Valley, CA, 95945, US
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9:00 am - 4:00 pm
9:00 am - 4:00 pm
9:00 am - 4:00 pm
9:00 am - 4:00 pm
5:16 pm EST
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Bank of America - Checking account

On 1/7/21, I used their Bill Pay service to issue a payment to Waste Management for $48.81, The next morning, I was horrified to see that they had processed it for $4881.00. I have called their checking support line 5 or six times in the 17 days since, each time being assured that it was being resolved, and it still is NOT! There are a bunch of NSF charges that they do seem to be able to fix, but I still have a negative balance - and an upcoming mortgage payment; I'm waiting until they do resolve it (assuming they will) before adding up the late fees I will expect them to compensate me for. I've had a checking account with them since 1982, but not much longer!

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Teresa Scudder
, US
Feb 15, 2021 1:54 pm EST

I had this happen to me in December. Took over a month to fix it.

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