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CB Auto Parts and Repair Stores The Pep Boys 5615 E Kings Canyon Rd, Fresno, CA, 93727, US
The Pep Boys company logo
The Pep Boys
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The Pep Boys company logo

The Pep Boys

5615 E Kings Canyon Rd, Fresno, CA, 93727, US
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1 complaint
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Website
www.pepboys.com
Phone number
+1 (559) 251-6600
Category
Auto Parts and Repair Stores
Working hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 6:00 pm
Sun
9:00 am - 6:00 pm

The Pep Boys reviews and complaints 1

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J
12:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Pep Boys - Oil change. Overfilled transmission fluid.

I went into Pepboys on Kings Canyon in Fresno, CA. For an oil change, and the 3 step fuel injector cleaner.. They give me an oil change? (I think) And put fuel injector cleaner into the gas tank. (Or so they say they did...) I don't really drive my car, so I never noticed anything wrong until I took a 2 hour drive to the beach. It started grinding and made tapping noises. I made it back to Fresno and checked the car. They disconnected the radiator fan, overfilled the transmission fluid and coolant! If I didn't have the ac running, the car would have over heated and caused more damage because they OVERFILLED the transmission fluid! I am very upset that an oil change at pepboys would have caused me a transmission or even junking the car! This is unacceptable!

Desired outcome: Refund

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