Carl's Jr. reviews and complaints 1
View all 531 complaintsCarl's Jr. - I want to submit my complaint, about your products. We found a huge plastic bag in my nephews drink.
This happened on 08/19/23
We just noticed there’s something in his drink, while we’re on the free way already. So it was hard to make a turn around drive, cause we need to get home due to bad weather that day.
So I took pictures and a video for evidence.
This is very sad, we threw away the drinks, cause we don’t wanna take risk of drinking it.
Desired outcome: I was expecting a better service and a outstanding experience of serving customers. I am a Carl’s Jr fan but it was a surprise to have this happened to our order.
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