Menu
CB Fast Food Chains Popeyes 1845 Center Point Pkwy, Birmingham, AL, 35215, US
Popeyes company logo
Popeyes
reviews & complaints
Popeyes company logo

Popeyes

1845 Center Point Pkwy, Birmingham, AL, 35215, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 10:00 pm
Tue
10:00 am - 10:00 pm
Wed
10:00 am - 10:00 pm
Thu
10:00 am - 10:00 pm
Fri
10:00 am - 10:00 pm
Sat
10:00 am - 10:00 pm
Sun
10:00 am - 10:00 pm
ComplaintsBoard
P
2:57 pm EDT

Popeyes - Pricing and overcharging

I ordered chicken nuggets and cajun fries, which the fries were $4.99--too expensive. When I got to the window to pay for my order, I handed my card to the clerk who then handed me my receipt, when I noticed I had been charged twice for tax, totaling 20% tax. I asked the employee about it and was told nothing could be done. I then asked for the manager, who was very ugly and told me Popeyes couldn't do anything about it, to contact the government. I asked her to refund me the extra 10% tax and she wouldn't, saying that would make her short. She absolutely refused to do anything at all about the overcharging of the taxes. much less the high cost of the fries, being hateful in the process. I told her she had lost my business and that I wanted my money back. Overcharging people in both the menu prices and doubling the taxes due is not the way to keep regular customers. Before today, I was a regular. Unless Popeyes can correct the double-charging of taxes and not charge too much for its items, I will take my business elsewhere.

Desired outcome: An apology with a gift card for the inexcusable behavior and taxation and pricing would be appreciated.

Read full review of Popeyes
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.