Best Buy reviews and complaints 1
View all 1144 complaintsBest Buy - Service/ Geek Squad
I went in the Store at the Center at Riverchase in Hoover, Al on Tuesday, August 29th at 10am , to get my laptop serviced. Cassidy asked me a few questions then moved on to help the man behind me. None of the 5 of us in line had an appointment. Yet she insisted on helping him first. This upset me. I left the store.
I tried to call the corporate office to issue a complaint, where a female named Ann with an Indian accent, told me they do not have a complaint department, nor were there any managers or supervisors! What a sad excuse for a company!
Desired outcome: I think workers should know to take folks in order. I guess firing her is over kill , but I deserve an apology.
Latest Best Buy Reviews
Item return Geek squad protection or lack there of customer service Being charged for accounts cancelled one year ago Used to hate it now I love itGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!