ADVERTISIMENT

Urban Outfitterswheelchair access

I am disabled and in a wheelchair. I visited your Pasadena location last month and the elevator was broken. There were no dressing rooms downstairs so I had to leave without trying anything on. I then visited your Hollywood location because I don't get discouraged easy. The elevator in the corner worked but looked as if it was used by delivery people who like to tag walls on their lunch break. I also knocked down an entire display unit with my wheelchair because the isles of clothing were not wide enough! Do you not think disabled people are cool enough to shop at Urban Outfitters? I will boycott your store and let people with disabilities know they are not welcome in Urban Outfitters until perhaps I get an explanation. Thank you.

ADVERTISIMENT
Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
    ADVERTISIMENT