CB Fashion Tech Urban Outfitters Complaints #42-61

Urban Outfitters review: followed in store ( 1 comment)

UpstateGirl of North Tonawanda, US

Jan 07, 2013 12:23 pm UTC

Resolved

I visited Urban Outfitters in the Walden Galleria Mall in Cheektowaga, New York, recently. I was browsing and considering buying items. A sales associate -- who was white, young and redheaded -- watched me and followed me as I browsed different sections. It made me extremely uncomfortable. She never asked if I needed help and I was wondering if it was all in my own head until I asked my mom, "Is that girl following me?" And my mom said, yes. There was another sales associate nearby who heard our conversation but I guess decided to ignore it -- oh and he didn't ask if we needed help either. I was so angry, bought nothing -- and of course I didn't steal anything -- and haven't returned. I won't even buy off the website. This sales associate's possible prejudice is not MY problem -- it's hers. In any case, she set a bad example for her company, and as a result, they've lost a customer.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

Add a comment

djmko

3 comments

djmko of US

Mar 05, 2013 5:42 pm UTC

So it's racist of her to make sure no one steals? She probably watches everyone. Did you speak to a manager or just come here to bash a company for an employee doing their job?

Urban Outfitters - I will never, ever buy a single, solitary thing from this business 6

Urban Outfitters - cancellation of a backorder item

Resolved

Urban Outfitters - falsely accused of shoplifting, ignoring a customer complaint, and hostility over the phone 5

Resolved

Urban Outfitters - shipping 1

Urban Outfitters - cancelled my order

Urban Outfitters - Charged twice, payment issue unresolved

Urban Outfitters - attempted theft - extortion

Urban Outfitters - out from under vertical striped tights

Urban Outfitters - double hold on checking account 2

Resolved

Urban Outfitters - employees

Resolved

View all Urban Outfitters reviews and complaints

Urban Outfitters Contacts

Urban Outfitters phone numbers

+1 (800) 282-2200

Click up if you have successfully reached Urban Outfitters by calling +1 (800) 282-2200 phone number 0 0 users reported that they have successfully reached Urban Outfitters by calling +1 (800) 282-2200 phone number Click down if you have unsuccessfully reached Urban Outfitters by calling +1 (800) 282-2200 phone number 1 1 users reported that they have UNsuccessfully reached Urban Outfitters by calling +1 (800) 282-2200 phone number

+1 (215) 564-2313

Click up if you have successfully reached Urban Outfitters by calling +1 (215) 564-2313 phone number 0 0 users reported that they have successfully reached Urban Outfitters by calling +1 (215) 564-2313 phone number Click down if you have unsuccessfully reached Urban Outfitters by calling +1 (215) 564-2313 phone number 0 0 users reported that they have UNsuccessfully reached Urban Outfitters by calling +1 (215) 564-2313 phone number

+1 (202) 737-0259

Click up if you have successfully reached Urban Outfitters by calling +1 (202) 737-0259 phone number 0 0 users reported that they have successfully reached Urban Outfitters by calling +1 (202) 737-0259 phone number Click down if you have unsuccessfully reached Urban Outfitters by calling +1 (202) 737-0259 phone number 0 0 users reported that they have UNsuccessfully reached Urban Outfitters by calling +1 (202) 737-0259 phone number

+1 (877) 598-7726

Click up if you have successfully reached Urban Outfitters by calling +1 (877) 598-7726 phone number 0 0 users reported that they have successfully reached Urban Outfitters by calling +1 (877) 598-7726 phone number Click down if you have unsuccessfully reached Urban Outfitters by calling +1 (877) 598-7726 phone number 0 0 users reported that they have UNsuccessfully reached Urban Outfitters by calling +1 (877) 598-7726 phone number

+1 (202) 342-1012

Click up if you have successfully reached Urban Outfitters by calling +1 (202) 342-1012 phone number 0 0 users reported that they have successfully reached Urban Outfitters by calling +1 (202) 342-1012 phone number Click down if you have unsuccessfully reached Urban Outfitters by calling +1 (202) 342-1012 phone number 0 0 users reported that they have UNsuccessfully reached Urban Outfitters by calling +1 (202) 342-1012 phone number

More phone numbers

Urban Outfitters address

5000 South Broad Street Building 10, Philadelphia, Pennsylvania, 19112, United States

Urban Outfitters social media

It looks like we haven't found Urban Outfitters's social media accounts :(
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 21, 2026
View all Urban Outfitters contacts