The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Unlimited Vacation Clubvacation member/package

B May 21, 2019

We bought a package for 20 years member. We get 7 nights all inclusive. They showed us all nice resorts- truth is some of the resorts you have to spend 2 nights for one. This was told to us weeks later.

We get $2, 000 with Lifestyle for airfare, hotel, cruises, transportation- truth is that is use for partial payment at about 10%, but the rates are higher than travel websites. You basically this is $0.

We also get 5 weeks around the word. They showed us all nice hotels in Italy, France, Japan, in Asia. But when I activated to use I call led RCI, they said it's not for around the world. It's basically for infill rooms in areas such as Reno, Nevada, Orlando. We were told they never had Hawaii. We were told yes we could use it for Hawaii. So this is junk.

Can anyone help?

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Unlimited Vacation Club's response · May 22, 2019

    Good morning. Thank you for writing to us. We are sorry about the experience. Please send us your member ID through a private message and we will contact you as soon as possible. Thank you.

    If you prefer, log into https://www.unlimitedvacationclub.com/Contact and select your country of residence from de box on the left, type your telephone number suitable time you wish to be called by one agent. GK

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