Overview of United Regions Van Lines customer experience
United Regions Van Lines (unitedregionsvanlines.com) has been the subject of numerous consumer complaints, reporting negative experiences with their services. These issues include late delivery, damaged goods, and hidden fees. Customers have also complained about poor customer service, difficulty in reaching representatives, and unprofessional behavior from the company's staff. Additionally, some users have reported discrepancies between the initial quote and the final bill, leading to unexpected expenses. Overall, United Regions Van Lines has consistently failed to meet customer expectations, causing unnecessary stress and inconvenience. It is recommended to avoid this company to prevent any potential mishaps.
United Regions Van Lines complaints 1
Newest United Regions Van Lines complaints
Stolen and damaged goods. Hikes in agreed upon rates at the last minuet while loading the truck. Damaged goods
Used face time to get a rate of 8800.00 from ca to nc , when they had the truck almost loaded they changed the rate to 13,200.00.I gave them my move in date 6 weeks in advance but did not get delivery for 8 weeks and got charged for extra months storage. When the movers left they came into my house and wanted the itimized record of the house contents and gave me a pink copy that only showed my cost. When my goods arrived they had dropped my safe and scratched it up and was missing lots of stuff, 9 high quality fishing rods and reels, pancake air compressor , a ladder, push broom tv remote damaged my hard saddle bags off my motorcycle and I don’t know what else am still unpacking. The left the boxes in my home with vices grinders buffers and shop equipment in my bedroom.
Desired outcome: Get the ones who stole my stuff fired
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United Regions Van Lines has received 28 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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Several positive reviews for United Regions Van Lines have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- United Regions Van Lines's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 32 complaints being resolved.
- There was some difficulty in evaluating or examining the information or data present on the unitedregionsvanlines.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Unitedregionsvanlines.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The unitedregionsvanlines.com may offer a niche product or service that is only of interest to a smaller audience.
- United Regions Van Lines protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Most discussed United Regions Van Lines complaints
Stolen and damaged goods. Hikes in agreed upon rates at the last minuet while loading the truck. Damaged goodsRecent comments about United Regions Van Lines company
Stolen and damaged goods. Hikes in agreed upon rates at the last minuet while loading the truck. Damaged goods
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Same here! Started out getting our business with a quote for $9K. Then it went to $13K and when the truck was loaded it was at $20K - months of storage - same story! Countless damaged items; packing job was horrendous. Worst experience in my life!
Sorry to hear about your experience. We also used them and got burned by their lack of professionalism. Our quote vs final bill was double, and many items were damaged or destroyed.