United Regions Van Lines
reviews and complaints

My encounter with URVL and their pricing structure was truly phenomenal. Their rates were not just impressively moderate, but their transparency and fairness were striking. Never did I experience the sensation of being burdened with superfluous charges or shelling out for services that I didn't require. Collaborating with a company that genuinely prioritizes offering value for the cost felt refreshingly novel.

When an unexpected turn of events required me to quickly move to Pittsburgh, this team truly excelled in ensuring my last-minute relocation went off without a hitch.

With merely seven days at my disposal for the move, I made sure to convey my tight timeline to them right from the onset. However, given the volume of belongings I had, which necessitated meticulous packing, the entire process extended by an additional day. Despite this minor delay, the rest of the operation was executed seamlessly.

Having been away for a while, my spouse required a moving team to relocate her extensive collection of art supplies and apparatus to her new workspace. Although I had enlisted their services previously and found them satisfactory, I never left a review. However, my wife continues to sing praises about their consummate professionalism. Their meticulous packing and securing of her fragile items left quite the impression on her. It's evident that if they can meet her exacting standards, they certainly warrant a commendatory review. Their expertise in their field is undeniable. I will persist in recommending them and engaging their services whenever the need arises.

Truly, I can't cease raving about the exceptional cordiality that this team extended towards me. Could it be that I was the sole recipient of such distinguished service? Their approach was engaging, filled with captivating conversation, and entirely free from any awkwardness. While the idea of letting complete unknowns into one's abode may feel odd, this crew simply puts you at peace. Their interpersonal skills are as impressive as their adeptness in dealing with the items they handle.

If you're need a moving company that understands the emotional aspect of moving and provides unwavering support, these guys are the go to. Moving from Chicago to Denver was a mix of excitement and anxiety for me but for some weird reason. When the team showed up at my doorstep. Maybe it was their friendly faces and smiles or the way they made everything feel normal. Maybe it was the teamwork. i dont know what it is but, they just made me feel a lot more at ease. thank you guys for making my move a lot better than i ever imagined it would be.

Dealing with this company has been a living hell. Do your research before using them. They did eventually show up 2 days late and we were there when they loaded up, we left fully expecting them to be not long behind us but after a few days in our new state we received a call that they had not left Albuquerque and would not do so until we forked out another $1700 because as they insisted they had to ship another 400 cubic square feet.

Here is where it gets interesting. We had two 5x10 storage units. The max capacity for each unit is 400 cubic square feet so with two units that is 800 cubic square feet. I can’t lift over my head that far since I’m short so the boxes didn’t reach the ceiling and I left room to navigate inside the rooms so I was far below 800 cubic square feet so where in the hell did they get another 400 cubic square feet.

No matter how we tried to explain it to them, they refused to listen. We tried calling the company themselves and left messages but they were ignored. We were trapped, they literally said they wouldn’t bring our stuff unless we paid more money, so we had to pay it.

We were told they couldn’t drive more than four hours at a time when they left as soon as we paid yet miraculously, they made it to Virginia within a day and a half.

The people that dropped off our stuff came with flip flops and wanted another $1000 to bring it into the storage unit. We refused, they called the manager and he threatened to throw our stuff in the street so we had to get a different unit and said we would unload it ourselves. We got a single 8 by 30 unit that is 60 cubic square feet less than what we had before and lo and behold, it all fit in there.

As soon as they opened the doors of the truck, we knew most of our stuff was damaged. No care at all was taken with anything. All the boxes were crushed. Gaming tables were broken with legs bent. Credenzas and other items were damaged beyond repair.

We had to unload that truck, we were scammed out of $1700, and they don’t even have a claims department for the damaged items. We’ve emailed and called but no one responds.

Go with a reliable company, don’t give these people your business. If I had done better research, I would have seen the complaints and even a news article about this company.

When it comes to moving, you want a reputable service that can help make the transition as smooth and stress-free as possible. We had the pleasure of using United Regions Van Lines for our recent intercity move, and we couldn't be happier with the experience. In fact, we'd give them a 5+ star rating for their exceptional service!

We first heard about United Regions Van Lines through friends who had used their services for their own move. They highly recommended them, which gave us the confidence to choose them for our move. One thing that really impressed us from the start was that they asked for photos of our apartment beforehand, so they could give a more accurate estimate of both time and price. It showed that they really cared about providing personalized service to their customers.

On move day, we were greeted by a great 3-person team who were hardworking and efficient in getting our belongings safely loaded and transported. They made sure to handle our items with care and were always willing to go the extra mile to ensure a smooth move. We appreciated their friendly and professional demeanor throughout the entire process.

Overall, we would highly recommend United Regions Van Lines to anyone looking for a reliable and trustworthy moving company. The personalized service, attention to detail, and hardworking team all made for an incredibly positive experience. Don't hesitate to give them a call for your next move – you won't be disappointed!

I am happy to share my experience with United Regions Van Lines, a moving and packing service that truly exceeded all my expectations. From start to finish, their team provided nothing short of exceptional care, efficiency, and professionalism.

What impressed me the most was how quickly they managed to transport all my belongings to my new home. As someone who has moved a few times before, I know firsthand the challenges that come with packing up and relocating across state lines. However, United Regions Van Lines made the process surprisingly easy and stress-free. The fast transport meant that I was able to settle into my new home sooner than I anticipated.

Their pricing was also incredible! I opted for their full-service package, which included packing, loading, and unloading. I was worried that such a comprehensive service would come with a hefty price tag, but United Regions Van Lines offered competitive rates that saved me money. In fact, when I compared it with the cost of renting a moving truck and paying for gas, I realized that I had made the right decision in trusting them with my move.

It's worth mentioning that their customer service was top-notch. Throughout the entire process, I felt like they had my best interests at heart. They were friendly, responsive, and always willing to provide updates on my shipment. I appreciated how they went the extra mile to ensure that my move was as smooth and hassle-free as possible.

In contrast to my previous experience, where I moved with Budget truck and faced terrible customer service, United Regions Van Lines was a breath of fresh air. They truly understood the importance of making a moving experience as pleasant as possible. I am grateful for the peace of mind they gave me during a time that can be quite overwhelming and stressful.

All in all, I would highly recommend United Regions Van Lines to anyone looking for a reliable and efficient moving and packing service. Their high standards of service truly set them apart from the competition, and I am grateful for their professionalism and care throughout my move.

My experience with United Regions Van Lines was beyond terrible. I can’t even begin to express my disappointment and frustration with their services. To say that they lost half of my belongings, including a box filled with my personal identity, is an understatement.

From the very beginning, I knew something was off. Karen, the representative from United Regions Van Lines, assured me that my move would go smoothly and that I shouldn't worry about a thing. But as soon as our items arrived, over 17 days later than anticipated, it became clear that there were many problems to come.

With much difficulty and complaint, we informed Karen and their contractor Derrick about the loss of our belongings. The process of preparing a claim was surely not easy, not something you expect after a move. We are still actively working on this and will be filing soon.

We were told that we could expect a quick turn around and were required to pay by money order to speed up the process. However, this was simply not true and we were lied to from the very beginning. They failed to deliver on their promises and left us with nothing but a headache after the move.

This entire experience has been incredibly frustrating and I would not recommend anyone to use their services. Moving is already stressful enough as it is without having to deal with a company like United Regions Van Lines.

I am absolutely thrilled with my recent experience using United Regions Van Lines for my smaller, local move between apartments. From the moment I first contacted them, they were completely professional, friendly, and incredibly efficient.

The team of movers was absolutely fantastic on the day of my move. They arrived on time and were so careful with all of my belongings. They took the time to carefully wrap and package all of my larger furniture items, making sure they were fully protected during the move. Additionally, they took special care with my more fragile electronics, like my big OLED TV, which arrived at my new place in perfect condition.

What really stood out to me, however, was the level of Covid precautions everyone took. Masks were worn at all times, and everyone was clearly committed to keeping both themselves and their customers as safe as possible.

All in all, I couldn't recommend United Regions Van Lines more highly. They made my move completely stress-free, and I am incredibly grateful for their amazing service. If you're looking for a moving company that is professional, reliable, and truly cares about their customers, look no further than United Regions Van Lines!

I would like to share my wonderful experience working with United Regions Van Lines. Initially, I was hesitant to trust a moving company that I had not heard of before, but after doing some research, I decided to give them a try. And I am so glad I did!

United Regions Van Lines has helped to move my entire family on multiple occasions, including myself, my brother, and two of our cousins. The team has shown excellent support throughout the entire process, from packing to delivery. What sets them apart from other competitors is their personalized approach which I really appreciate. They were very attentive to our needs and took the time to understand our requests and specifications, making sure that everything was done just the way we wanted it.

Their pricing is very reasonable, especially when compared to some of the other big names in the business. We were surprised by how much we saved by going with United Regions Van Lines.

What I find really admirable is their customer service, with all the staff being courteous, professional, and knowledgeable. Any doubts or concerns were addressed with great patience and understanding. The company made us feel valued and cared for, which is a rare thing to experience in the moving industry.

I feel compelled to recommend United Regions Van Lines to anyone who is planning to move, whether it's a short or long-distance move. They are trustworthy, and I have no hesitation in awarding them 5 stars for their excellent services. Thank you, United Regions Van Lines - you guys deserve all the success!

Moving can be a daunting and overwhelming task, especially if you are working with a company that lacks professionalism and adherence to promised schedules. Sadly, this was the case with United Regions Van Lines. As someone who has moved for work over ten times, I can confidently say that this was the worst moving experience I have ever encountered.

Firstly, the issue of poor communication was a constant problem. I was only notified of the delivery less than 24 hours before it was to be made, even though they had been driving for five days. This short notice made it extremely difficult for me to rearrange my schedule and be present during the delivery. The company promised to notify me when the pickup was scheduled, but this promise was not kept. I only received a notification for the drop-off the day before, which was too short notice for me to make arrangements to be present.

Furthermore, I was out of town on the scheduled day for delivery and could not be there to receive my items. If United Regions Van Lines had followed through with their earlier promises of communication, I could have made arrangements for someone to be there to let them in. This lack of accountability from the company was thoroughly disappointing, and I felt neglected and unimportant as a customer.

In contrast, every other moving company I have used has always maintained remarkable communication protocols, promptly calling to inform me of the pickup and delivery dates, and providing an anticipated timeline. This level of professionalism made the moving process stress-free and smooth compared to the chaos experienced with United Regions Van Lines.

In conclusion, I highly advise against using United Regions Van Lines for any moving needs. Their lack of communication and consideration for customer schedules is highly unprofessional and makes the moving process complicated and unsatisfactory. It is essential to prioritize accountability and professionalism when selecting a moving company to avoid unfortunate experiences like mine.