United Parcel Service of America [UPS] — frightening/irrational behavior by ups driver today - us dot# 021800
Hello! I immediately called and logged a complaint on the telephone (in tears, I might add...). I was told that I would receive a call in an hour or so, but I have not. My concern is that I am frightened to have this ups driver return to my home. I have never seen him before and am hopeful that he is not permanent driver.in brief, this is what happened:
My dog was barking which alerted me that someone pulled up.
I sat with him looking out the window seeing that I was getting a ups delivery.
The driver came up to the front door, but then turned around with the package in his hand, went back down the walkway and then walked up the driveway and into my garage (the garage door was open).
When I saw this, I opened the front door and my dog came along with me, and he was barking. He stayed by my side, but was barking nonetheless.
The ups driver went crazy, and I mean so literally - totally "un-hinged" and yelled profanities at me while flailing his arms - very foul language and did not slow down to take a breath. My dog stopped barking immediately, and at this point my dog was cowering at the front door (hardly an attack dog...). Other than than him calling me a "[censored]ing idiot", "[censored]ing rotten person", etc, etc, etc... He said that he has been bitten before, followed by more horrific and unnecessary expletives, and again that he had been bitten before. The only thing I said to him at this point was, "I can see why"...
Again, I opened my front door with my dog barking, and all hell broke loose. Why did he go into my garage? Why didn't he leave my package at the front door like has always been done? This was a zappos shoe box - not a wine delivery or anything needing a signature...
The bottom line is that I was shaken up all day and have told many people in our gated community about this incident with this ups driver. I have more deliveries expected tomorrow and friday, and I am praying that they are via fed ex... I am very fearful for my safety and fearful of this driver as he is clearly irrational. I am also fearful about retaliation from him. Again, his us dot# is 021800 and the customer service person on the phone asked for the tracking # on the package which is: 1z 976 6aw [protected].
I would not make a complaint because of a rude driver... This is very different - this was a very irrational explosion that had my head spinning and left me with no way to react or to speak (other than that one comment at the end...)
I appreciate your time, and for the safety of other customers, I do hope that you look into the background of this frightening individual.
Thank you very much.
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