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CB Banks Umpqua Bank Complaints #2-21
Umpqua Bank

Umpqua Bank review: Banking services ( 1 comment)

A
Author of the review
8:12 pm UTC

I have banked with Umpqua in Gig Harbor since 2013 and although their money market rates are not good didn't have much problem until I moved to Spokane and started using this branch on south hill. They will not take any check that is made out to you and your spouse. Even if you and your spouse are both there at the bank with valid Real IDs that require a birth certificate to get and you both sign the check in front of the bank teller. The branch manager was also unwilling to help.
So my wife and I took our US treasury check to deposit at Washington trust bank and had no problems.

Desired outcome: A manager that will deposit checks

Keywords:
bank teller banked birth certificate branch branch manager check deposit money market rates moved problem real ids sign spouse washington trust bank
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J
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Jana11
US
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Apr 27, 2023 3:41 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I called my District Representative about this type of issue and they are getting on it asap. Please do the same and spread the word. That way it won't be long before everyone else gets help and the bank gets punished. Also report to CFPP at [protected].

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  1. Umpqua Bank Contacts

  2. Umpqua Bank phone numbers
    +1 (866) 486-7782
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    100%
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    Customer Service
    +1 (877) 367-5773
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    +1 (541) 440-3961
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  3. Umpqua Bank emails
  4. Umpqua Bank address
    One SW Columbia Street, First Floor, Portland, Oregon, 97258, United States
  5. Umpqua Bank social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
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Umpqua Bank Category
Umpqua Bank is ranked 101 among 353 companies in the Banks category
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