I have shopped at Ulta at Asheville mall in NC for many years. I recently spent $100's on clarins products there. I recently also bought some nail polish I did not like. when I went to return it I was coldly told I was not allowed to return or exchange the nail polish until the year was over. The manager was cold and rude to me. I will never shop there again. I can find the same beauty products at other stores. I recommend those shopping for beauty products go elsewhere where personal service is given respectfully to shoppers and stores without corporate rules that are used against good clients.