Menu
Write a review
File a complaint
Uber Pro Card Customer Service Phone, Email, Contacts

Uber Pro Card
Reviews and Complaints

www.uber.com/us/en/uberprocard

Learn how the rating is calculated

1.9 12 Reviews 23 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Uber Pro Card Complaints 23

ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Uber Pro Card has left an official reply on this complaint.

Uber Pro Card Uber pro card

I have had my balance go negative twice and with no explanation and no one answers customer service number they need some work for sure.

Read full review of Uber Pro Card
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Uber Pro Card has left an official reply on this complaint.

Uber Pro Card Payment

If you trying instant cashout it’s trying to charge you %2 of the money it was 75 cents whenever im doing on uber app this is ridiculous

Read full review of Uber Pro Card
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Uber Pro Card has left an official reply on this complaint.

Uber Pro Card Pending transactions

Card itself is great! Until recently! They’re holding double funds, posted transactions are still pending for more than 2 weeks over 200 dollars …. These are not gas station, hotel or rental car charges! Why are you still holding funds in pending when they have posted?! I’ve tried calling for days and have spent hours on hold without speaking to anyone! Again not talking about a couple dollars here! I’ve selected every choice and still no answer!

Read full review of Uber Pro Card and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
DisgruntledEarner65
US
Send a message
Jul 18, 2023 12:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The [protected] number doesnt work for the Uber One Card. It turns out to be a defunked phone number to people who have nothing to do with the Uber One Card.

The [protected] phone number just rings and rings.

If you want real resolution and help, the only way to receive it is to go through the app to get support.

Overview of Uber Pro Card complaint handling

Uber Pro Card reviews first appeared on Complaints Board on Apr 29, 2023. The latest review Scam was posted on Jun 28, 2025. The latest complaint Multiple things wrong with the app was resolved on May 11, 2023. Uber Pro Card has an average consumer rating of 2 stars from 35 reviews. Uber Pro Card has resolved 7 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Uber Pro Card Contacts

  2. Uber Pro Card phone numbers
    +1 (415) 851-4005
    +1 (415) 851-4005
    Click up if you have successfully reached Uber Pro Card by calling +1 (415) 851-4005 phone number 0 0 users reported that they have successfully reached Uber Pro Card by calling +1 (415) 851-4005 phone number Click down if you have unsuccessfully reached Uber Pro Card by calling +1 (415) 851-4005 phone number 0 0 users reported that they have UNsuccessfully reached Uber Pro Card by calling +1 (415) 851-4005 phone number
  3. Uber Pro Card social media
  4. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  5. View all Uber Pro Card contacts
Uber Pro Card Category
Uber Pro Card is ranked 1 among 31 companies in the Taxi Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.