I ordered food accidentally and cancelled within minutes but they charged me and said to call the restaurant to reinstate it if I want food since they can’t give me the money back or reinstate the order themselves. I called the restaurant they said they didn’t get paid by uber so they cannot give me the food so I have no money or food. I called Uber Eats again and a girl Jen repeated the exact same script I was told before. This happened on Aug 7,2026 the order number was E80BA.
Desired outcome: I would like my money back.
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I canceled an order within minutes of ordering and they charged me the full amount. They wouldn’t refund me the amount close to $90 because the restaurant accepted it and that I should call the restaurant to reinstate the order or if they can refund. I called them and they told me Uber Eats did not pay them so they can’t do either. I called Uber Eats again and the girl Jen just repeated the exact same script that the previous agent told me. I have no food and Uber Eats stole my money.