TruGreencontract renewal without authorisation and approval

Tru Green renew 'automatically' each year without contacting and confirming with you. This is a problem I encountered after signing up in 2016 for a full year service and paying up front, the service was automatically renewed in 2017 without notification or approval from me.

furthermore the service they provided in 2016 was awfull, I was told that weeds would be gone and bare patches on my lawn would be repaired. the lawn is still the same as it was before any treatment in 2016.

complete sham of a company - total disgrace.

Responses

  • Ti
    Tired of TruGreen Games May 31, 2018
    This comment was posted by
    a verified customer
    Verified customer

    TruGreen billing is horrible. I paid a full year in advance, yet received monthly bills. I tried calling them to straighten it out and the "service person" said, we used up all your money early on and now you owe us. I did NOT renew my service in April yet continue to receive bills from them.
    I'm starting to think that TruGreen corporate is lying to their bankers and investors by knowingly falsifying the amount of receivables through fantom billing.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.