Whatever good Truehold does in handling the purchase, if you plan on staying in the home, HAZEL VALLEY is the worst property management company EVER. As I’m leaving g the house, they send me a check for my security deposit, minus some cleaning g, 35 percent. Ok, I was still due several months rent that I did not use that was to come back to me. When they sent the security deposit check, the letter stated, all remaining ac outta are closed. I was paid up.Once they saw I had another amount to pull from, they took another 35 percent. MY ACCOUNT WAS CLOSED, as you stated it! Then they send me a disputed amount by check. The check was bad! Then I wait another four weeks. You must go legal with these people. Find out the name of the property management company before you work with Truehold. Hazel is the WORST.
Recommendation: Don’t work with Hazel Valley.