Menu
Write a review
File a complaint
True Gether Profile

True Gether

www.truegether.com

Learn how the rating is calculated

1.0 1 Review 6 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

True Gether Reviews 1

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

True Gether Lousy first experience...NO MORE!

I ordered the wrong form of medicine and a few hours later I tried to contact

the seller to cancel the order. Never got a response and he went ahead and charged my card. Absolutely no communication and the TrueGether company

sent 1 email to ask if it was resolved. It was not resolved and they just let it go!

Never will I risk ordering from such a lame operation again!

Recommendation: STAY AWAY FROM THIS ONE

Read full review of True Gether
Update by omus

why am I supposed to comment on my own review?

Hide full review

True Gether Complaints 6

ComplaintsBoard
H
12:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

True Gether Unexpected Charges and Poor Customer Service: My Experience with True Gether

So, I decided to give True Gether a try because I heard that they don't charge any fees for sellers. I listed my product on their platform and went to bed. The next day, I woke up to find that 46.05 GBP had been taken from my Mastercard without any warning or notification. I was pretty upset about this, as you can imagine.

I reached out to their customer service team to try and get some answers, but it took them a while to respond. When they finally did, they told me that the charge was for a "premium listing" that I had apparently signed up for. I was pretty sure I hadn't signed up for anything like that, but they insisted that I had.

In the end, I was able to get the charge reversed, but it was a hassle and it left a bad taste in my mouth. I'm not sure if I'll be using True Gether again in the future, but if I do, I'll definitely be keeping a closer eye on my account to make sure I'm not being charged for anything I didn't sign up for.

Read full review of True Gether
Hide full review
ComplaintsBoard
C
2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

True Gether Disappointing Experience with True Gether: Delayed Delivery & Non-Existent Customer Service

I am extremely disappointed with my experience with True Gether. I placed an order for 3 cases on December 17th, 2021, and it is now February 14th, 2022, and I have yet to receive my product. I paid $94.82 for these cases and was promised that I would receive them within 9 business days. However, that was not the case.

I have tried to contact customer service multiple times, but have not received any response. It is frustrating to spend money on a product and not receive it, especially when the company promises a quick delivery time. I am now left with no product and no way to get my money back.

I would not recommend using True Gether for any purchases, as their customer service is non-existent and their delivery times are not reliable. It is important for companies to fulfill their promises to their customers, and True Gether has failed to do so in my case. Save yourself the hassle and find a more reliable company to purchase from.

Read full review of True Gether
Hide full review
ComplaintsBoard
S
12:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

True Gether Negative Experience with True Gether Seller: Beware of James Helferstay

I recently made a purchase on True Gether, and unfortunately, I had a negative experience. I bought a ball cap from a seller named James Helferstay, who claimed to live in the St. Louis area. However, I never received the item in the mail. It's disappointing to encounter dishonest sellers like this, and I advise others to be cautious when dealing with him.

Overall, my experience with True Gether was not a positive one. I was let down by the lack of follow-through from the seller, and it has left a bad taste in my mouth. I don't think I will be using this site again in the future. It's a shame because I was hoping for a better experience, but unfortunately, it just didn't work out.

In conclusion, I would caution others to be careful when using True Gether. While there may be some good sellers on the site, there are also those who are not trustworthy. It's important to do your research and read reviews before making a purchase. As for me, I will be taking my business elsewhere.

Read full review of True Gether
Hide full review

Is True Gether Legit?

True Gether earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds True Gether to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, True Gether is known for their high standards and safety. If you're thinking about dealing with True Gether, it's wise to check how they handle complaints.

Truegether.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Truegether.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for True Gether have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up True Gether and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Truegether.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While True Gether has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

True Gether True Gether Review: Misleading Website and Outrageous Shipping Costs

I was really disappointed with my experience on True Gether. I thought I was getting a good deal on some items, but it turned out to be a total rip-off. The website doesn't give you any information about the shipping and handling costs until after you've already made your purchase. And let me tell you, those costs are outrageous! I ended up paying almost as much for the shipping and handling as I did for the actual items I ordered.

To make matters worse, when I tried to return the items, I was told that they wouldn't accept them. I was stuck with a bunch of useless junk that I had paid way too much money for. I felt like I had been scammed.

Overall, I would not recommend True Gether to anyone. The website is misleading and the prices are way too high. If you're looking for a good deal, you're better off shopping somewhere else. Don't make the same mistake I did and waste your money on this terrible website.

Read full review of True Gether
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

True Gether Terrible Customer Service and Wrong Item: My True Gether Review

I gotta say, I wouldn't recommend True Gether to anyone. Their customer service is just plain awful. I had to ask for a return label, but they wouldn't give me one. Instead, they sent me a code that I had to scan in the store. Like, seriously? Who has time for that? I just wanted to drop it off and be done with it.

And don't even get me started on the item itself. It took forever to arrive, and when it finally did, it was the wrong item. Not only that, but it wasn't even the brand that it said it was. And to top it all off, it wasn't even compatible with the brand that it was supposed to be.

Honestly, save yourself the trouble and avoid True Gether at all costs. There are plenty of other online stores out there that actually care about their customers and won't waste your time and money.

Read full review of True Gether
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

True Gether Disappointing Experience with True Gether: Unexplained Price Increase and Poor Customer Service

My experience with True Gether has been less than satisfactory. I have been attempting to purchase an item for the past four hours, and it has been a frustrating experience. The first time I tried to checkout, the cost of the item suddenly increased from $165.00 to $194.99 when I entered my credit card information. I was not given any explanation for this sudden increase, and I decided not to complete the transaction.

Later, I decided to give it another try and started the checkout process again. This time, the item was priced at $165.99, but I was unable to complete the transaction. I have reached out to both the seller and True Gether for assistance, but I have not received any response. I even tried calling True Gether's phone number, but no one answered, and the mailbox was full.

To be honest, I am starting to feel suspicious about this whole situation. It seems fishy to me that the cost of the item would suddenly increase without any explanation, and the fact that I cannot complete the transaction or get a response from anyone is concerning.

Overall, my experience with True Gether has been disappointing. I hope that they can address these issues and improve their customer service in the future.

Read full review of True Gether
Hide full review

Overview of True Gether complaint handling

True Gether reviews first appeared on Complaints Board on Jun 2, 2023. The latest review Lousy first experience...NO MORE! was posted on Oct 23, 2023. True Gether has an average consumer rating of 1 stars from 7 reviews. True Gether has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. True Gether Contacts

  2. True Gether phone numbers
    +1 (415) 251-1505
    +1 (415) 251-1505
    Click up if you have successfully reached True Gether by calling +1 (415) 251-1505 phone number 0 0 users reported that they have successfully reached True Gether by calling +1 (415) 251-1505 phone number Click down if you have unsuccessfully reached True Gether by calling +1 (415) 251-1505 phone number 0 0 users reported that they have UNsuccessfully reached True Gether by calling +1 (415) 251-1505 phone number
  3. True Gether emails
  4. True Gether social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 04, 2025
True Gether Category
True Gether is ranked 55 among 661 companies in the Attorneys and Lawyers category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.