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Tru-Comfort

www.tru-comfort.com

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Tru-Comfort - HVAC contractor sales & service

We called tru-comfort for a service call on our hvac systems. The technician arrived and told us that our furnace was leaking co2 and it was very dangerous. He called the owner, bill liily who came to the house and had his technician check all of our 4 furnaces and than told us 3 of the 4 were leaking. He gave us a proposal for $33, 168 to replace these units. The next day we flow to our florida home. When we returned about a month later, the main furnace was not working. We called petro fuel to come service the problem. We found a flood in the basement, and the petro technician said that the sump pump was left unplugged (By tru comfort) and they had shut the gas off. The petro technician tested the furnace with a co2 meter and found no gas detected! I than called tru comfort to service the unit and i put it back the way they left it with the gas turned off and the sump pump unplugged. When the technician arrived, i videoed the whole conversation where he told me they accidentally left the sump pump unplugged and that "bill" the owner left the gas turned off because it was "unsafe to run the unit". He than performed the "smoke test" for co2 leaks and reconfirmed that the unit was leaking and unsafe to run. He called his office to have his supervisor come out and have us sign the agreement to put in a new unit immediately. We did not sign with them to put in a unit that did not need to be replaced but tru comfort needs to have their license revoked because we are sure that this is their standard operating procedure to rip off consumers.

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Overview of Tru-Comfort complaint handling

Tru-Comfort reviews first appeared on Complaints Board on Dec 12, 2016. The latest review HVAC contractor sales & service was posted on Dec 12, 2016. Tru-Comfort has an average consumer rating of 1 stars from 1 reviews. Tru-Comfort has resolved 0 complaints.
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  1. Tru-Comfort Contacts

  2. Tru-Comfort phone numbers
    +1 (610) 691-1889
    +1 (610) 691-1889
    Click up if you have successfully reached Tru-Comfort by calling +1 (610) 691-1889 phone number 0 0 users reported that they have successfully reached Tru-Comfort by calling +1 (610) 691-1889 phone number Click down if you have unsuccessfully reached Tru-Comfort by calling +1 (610) 691-1889 phone number 0 0 users reported that they have UNsuccessfully reached Tru-Comfort by calling +1 (610) 691-1889 phone number
  3. Tru-Comfort emails
  4. Tru-Comfort address
    1309 Stefko Blvd., Bethlehem, Pennsylvania, 18017, United States
  5. Tru-Comfort social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 09, 2025
Tru-Comfort Category
Tru-Comfort is ranked 61 among 64 companies in the Repair Services category

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