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Tricon Residential

Tricon Residential review: Broken AC for 11 days in over 100 degree weather in Arizona

K
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7:02 pm UTC
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My family and I are currently on our 11th day of no air conditioning. I put in a ticket with the Tricon maintenance app on 8/31 around 2:30pm. It is 9/10 no one can give me an estimated date for when my house will have AC and no one is offering a solution to get my family out of the over 100 degree weather. Tricon’s failure to repair constitutes a breach of the Arizona Residential Landlord and Tenant Act (ARS § 33‑1301‑1381. My house has been uninhabitable for 11 days. I have spent all my money on hotels and still paid my rent on time. Even through all of this, Tricon has done nothing to help me. I called today, 9/10 to ask for help and was told a maintenance coordinator would call me back to assist me and no one has contacted me.

Claimed loss: 11 days of not living in my house. $900 in hotel bills. Young daughter with heat related health conditions.

Desired outcome: Fix my AC, reimbursement for money spent and concessions for paying for an uninhabitable home.

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