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3.9 19 Complaints
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TravelNow.com Complaints 19

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6:39 pm EDT
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TravelNow.com Constant multiple calls daily

I get at least 5-10 calls per week from this company. I usually just ignore calls marked spam but because I do business over state lines, I occasionally accidently answer these. These agents lie and harass people. They have even swore at me for not buying. They won't give any legit information about their company, like a website, because when you google them you get a search full of "SCAM" warnings about them. DO NOT DO BUSINESS WITH TRAVEL NOW. They want to offer you a $1600 and $3000 package for only $499... but wait, there is more, they will offer to pay all kinds of things in addition. It ends up being about a $5000 "promise" for only $499... sounds too goo to be true? It is. DO NOT TRUST THESE PEOPLE. They are only working for a scam company in India or China where they are required to call people. This is NOT A real company.

Desired outcome: TAKE ME OFF YOUR LIST and I will remove this reviw

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Dana Smith999
Las Vegas, US
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Oct 19, 2023 1:00 pm EDT

They have called both home and cell phone for several years now too - 5-10 times per week. They never will take me off their list. They are wasting their time trying to sell me anything - but they continue to call. DO NOT DO BUSINESS WITH TRAVEL NOW - they are a SCAM company.

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3:28 pm EDT
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Hello I'm just letting you know that if I get another phone call from your company, I will be starting legal action against your company. I have been begging your agents for years to remove me and my wife from your call list and they simply hang up to avoid the issue. Well, I am going to begin recording the contacts and the calls with the intention of...

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12:08 pm EDT
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TravelNow.com Travel Now

This company calls me from multiple numbers at least 3-5 times a day. No matter how many times I've asked them to put me on a DNC list or remove me, they will not stop calling me about some "travel credits" I supposedly have. I even put myself on the Do Note Call Registry and the calls keep coming in. It's harassment at this point. How is this company still in business?

Desired outcome: I want to take action now on the harassment.

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David Weiss III
US
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Oct 26, 2023 4:40 pm EDT
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They are doing the same thing to me. Let's get some sort of legal action going against them. I'm all for going after this company in an effort to put them out of business. Not honoring the DNC registry is one thing, but multiple calls every day constitute harassment. I'm ready to file.

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SayNotoTravelNow
Fullerton, US
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Nov 08, 2023 1:39 pm EST
Replying to comment of David Weiss III

I would like to be a part of any class action lawsuit. I am being harassed multiple times a day as well.

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TravelNow.com Made several attempts to retreive our monies for a trip to the Bahamas from Travelocity/Expedia when our hotel cancelled on us

Made several attempts to retreive our monies for a trip to the Bahamas from Travelocity/Expedia when our hotel cancelled on us. We were given a voucher but our account won't even let us use it. We have repeatedly called to retrieve our 2,518.45 to no avail. We would appreciate your help in this matter. Thank you

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H. Tillman
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I have asked this company to take me off their calling list repeatedly for the last 2 years. Though I still receive calls most every week of my life. I'd like to file a lawsuit and ban this company from ever calling me again. My phone is

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P. Watsica
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I was contacted by this company. They scammed me out of $300 and I never received any of the documents I was told were being mailed to my address. I did get an email but it was irrelevant to the transaction. They are robbing anyone trusting enough to allow them to.

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TravelNow.com They call me, sometimes up to 10 times a day, and they wont stop

They call me, sometimes up to 10 times a day, and they wont stop. When I attempt to ask them to stop they immediately hang up in my face. The calls keep coming. They are harassing me. I called their customer service number *** and they said they have no dnc(do not call) list and the phone calls would continue. Please make them stop harassing me. I never asked for this.

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M. Torphy
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Continuous harassment through non stop phone calls. At least 2/3 calls a day if not more and upwards of 7-8 phone calls a day.

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TravelNow.com This company calls me several times a day EVERY day about some travel credits that I have

This company calls me several times a day EVERY day about some travel credits that I have. I have politely asked them to stop calling or if I can speak to someone about stopping the calls and most of the time they laugh and hang up. I do not believe I should have to keep getting called for something I have said no to. If I called them everyday I would be in trouble for harassment.

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TravelNow.com This company calls me 3-4 times per day and I have asked at least ***

This company calls me 3-4 times per day and I have asked at least *** they hang up on me. I asked to speak to the last caller's supervisor and he said he was too comfortable in his chair to do that mocking me. A company should not be allowed to do this. Please do something about it!

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O. Leuschke
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Business constantly calls me from different phone numbers andtells me false information about expired accounts and i tell them i am on the fedreal do not call regestry and they just call over and over

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C. Graham
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Travel Now appears to be part of a network of travel companies that share contact information. I get the same call on an almost daily basis from companies with different names--most recently Travel Now. They always inform me I have travel credit available and want to sell me a vacation package. I have never done business with Travel Now or any of these other travel companies. Every time I receive a call, I ask to be put on their Do Not Call list and for them to not trade, share, or sell my contact information with any other company. Travel Now and other companies are spoofing phone numbers to appear to be calling from an area where I used to live.

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TravelNow.com Hello,I keep getting calls from this "TravelNow" company, sometimes daily and even several times on one day

Hello,I keep getting calls from this "TravelNow" company, sometimes daily and even several times on one day. I keep telling them to stop calling me and that I am not interested and I block the numbers they call from but the calls keep coming from new numbers.I don't know this company and I have never had anything to do with them and I want this harassment to stop. My number is on the do not call list as well.

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TravelNow.com Travel Now keeps calling me about an expired travel plan and told me that I had travel insurance and they wanted to offer me more benefits for

Travel Now keeps calling me about an expired travel plan and told me that I had travel insurance and they wanted to offer me more benefits for an additional fee.I told them that I don't remember purchasing the package and that I own several timeshares and don't need additional travel. They have been calling me for years even after requesting that my name be removed from their list. Very annoying and a NUISANCE.

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TravelNow.com I purchased a travel package and was told that there were no expiration dates and now they are calling me because they said that it expired and

I purchased a travel package and was told that there were no expiration dates and now they are calling me because they said that it expired and I can renew with some added benefits and NO EXPIRATION DATES again. They are a RIP OFF because the bookings that they offered have additional fees in addition to what was already paid These travel plan companies are scammer and needs to be regulated to protect the consumers

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TravelNow.com I had a missed call, when I called the number back they said Hello, ***?

I had a missed call, when I called the number back they said Hello, ***?, so they already knew my name. The guy went on saying I had recently bought a travel package and never took the vacation (which I did not ever buy a package). I asked to be taken off of the call list then he replies NO we are not going to take you off the list. Asked for his name, he said it was ***. So sick of these calls. Travel Now needs to get shut down.

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TravelNow.com I have been told by Expedia customer service that Air Canada should refund my canceled flights to and from Canada

I have been told by Expedia customer service that Air Canada should refund my canceled flights to and from Canada. However, Air Canada states I should receive a refund from Expedia. I have called both Expedia and Air Canada receiving different answers to what I should do. I have asked for a refund of flights due to COVID-19 and not being able to go to and from Canada. I do not need vouchers due to I am not willing to risk my health on air travel.

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TravelNow.com I had multiple flights canceled in March from British Airways from New York to Spain secondary to the coronavirus

I had multiple flights canceled in March from British Airways from New York to Spain secondary to the coronavirus. I booked these flights through Expedia. I have called about 40 times since then only to be put on hold disconnected and never received a return phone call. Expedia claims that it follows the policies of the airline. However they will not refund me the cost of my flights despite British Airways policy currently is to refund in full the cost of canceled flights. I do not want a voucher I can no longer travel I want to be refunded for all my flights in total Which is about $2000.

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TravelNow.com Travel Now appears to be part of a network of travel companies that share contact information

Travel Now appears to be part of a network of travel companies that share contact information. I get the same call on an almost daily basis from companies with different names--most recently Travel Now. They always inform me I have travel credit available and want to sell me a vacation package. I have never done business with Travel Now or any of these other travel companies. Every time I receive a call, I ask to be put on their Do Not Call list and for them to not trade, share, or sell my contact information with any other company. Travel Now and other companies are spoofing phone numbers to appear to be calling from an area where I used to live.

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TravelNow.com Seeking a full refund for my troubled trip (Expedia Itinerary), as patience wanes.

After multiple attempts to find a solution to my troubled trip (Expedia Itinerary), my patience has run out and I'm seeking a full refund of $547.62. It seems Expedia is evasive; the ComplaintsBoard.com informed me Aero Mexico isn't at fault and directed me back to Expedia. Despite explaining this to Expedia reps and a supervisor, they only now requested a refund from Aero Mexico, which will likely delay further. I've sought clarity from them well before this recent action. At this juncture, I'm indifferent to who's at fault; I just want my funds returned to my credit card immediately.

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TravelNow.com May I made hotel reservations for November 27th to December 2, at a hotel in Munich, Germany

In May , I booked a stay for November 27th to December 2, at a hotel in Munich. I received a reservation number. On September 30, I contacted customer service to cancel and was promised a full refund. That day, I got an email wrongly stating a 90% cancellation fee of $620 from the $690 paid. After calling again, I was assured of a full refund within a day. Since then, I've had updates on the refund process. My booking history shows I usually get full refunds. At 73, I might have made an error, like when I record videos instead of taking photos. My receipt mentions a 90% fee for cancellations within 24 hours, but I canceled nearly two months prior. Moreover, the hotel is now fully booked at the rate I had secured.

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TravelNow.com All calls are recorded - pull them and see how many times I was transferred and not a single person can help

All calls are recorded - pull them and see how many times I was transferred and not a single person can help. Just transferred me back and forth. I received a call from a horrible stay at the Hilton. This is where it all started. Was actually told I would get a full refund and that never happened either. Anyway, received a $300 travel credit. I have tried to use twice with no success. I had not completed my airline travel and wanted to use the $300 credit. I was told and it is also published on who to redeem. There is no coupon/promo code field to enter. The website takes you in a loop. I have an email stating I can use my travel credit for any travel. Now that I want to use it, there is no option for me to use it. I have asked for a supervisor with NO success. I have called the corporate office - phone rings busy and you can't talk to anyone or leave a message. Anyway you want to put it at the end of the day I have been lied to repeatedly. I want my credit. About to take legal action.

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TravelNow.com Several years ago, I bought a "vacation package" from TravelNow that included several short trips to various timeshare resorts

Several years ago, I bought a "vacation package" from TravelNow that included several short trips to various timeshare resorts. I took one of the trips, loathed the timeshare presentation, and opted out of staying at any more of their aggressively marketed resorts. I told them to delete my information and never to call me again.I've been telling them this for at least FIVE YEARS now. They call my mobile phone -- which has been on the do-not-call list for at least a decade -- half a dozen times every week. They call the home phone at least that often every week. They are relentless. Every time, I tell them that this is harassment and they must by law STOP CALLING. I've just been through a major surgical procedure and I'm trying to recover from that, but the calls continue at all hours of the morning and night. They interrupt my sleep. They raise my blood pressure. Their calls interrupt phone calls with my nurses and doctors. This relentless harassment MUST STOP. I'm at my wit's end. I have told them that I will pursue legal action against them, but I'm ignorant as to what I can do. Any advice would be most welcome.

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TravelNow.com Scam

Travelnow.com charged us for a cancellation that they confirmed in an e-mail which had been booked with them three hours prior. We also made a phone call to their customer care number and was told 'not to worry about it' since the booking had been made only hours beforehand. They say they have no record of the call but we have the confirmation number which they agree is their number but conclude that it will not be honored. I am hoping the Clarion hotel in MD (where we booked) will kick them off the ability to reserve list. I will not pay for a fraudulent charge. Do not use them, it's a scam.

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Slaglejava
Portland, US
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Nov 13, 2023 8:06 am EST
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They have been calling me for over a year. Usually 4 -5 times a week.

I politely ask to be removed and they rudely hang up.

Spam numbers change every time.

today...[protected]

yesterday...[protected]

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Quanita Wilkerson
US
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May 09, 2023 4:51 pm EDT
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I get harrassed by this company everyday. I have asked them to stop calling me, I am not interested and they continue to call. Either hanging up on me or making a sly comment.

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Quanita Wilkerson
US
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May 09, 2023 4:49 pm EDT
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I get harrassed by this company everyday! I have asked them to stop calling me, I am not interested and they still call and either hang up on me or make a sly comment.

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TeChris
Parkwood, AU
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Jul 13, 2013 2:56 am EDT

We made a booking through venere.com and when we finally received our itinerary after 4 attempts just to get the email address correct
we note it was connected to Travelnow.com. I have tried to get a copy of our itinerary using 3 different references and also a 1800 number without success.When you put in a reference even wrong it wont change just keeps going back to whatever you entered previously. My hotel knows nothing of venere.com or their participation in providing online reservations. I think this is a phishing exercise and i have authorized my bank to treat as fraud.
I certainly wont be using either of these two(2) online agencies(venere.com and TravelNow.com) again and suggest beware.

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ed2pooh
Uniontown, US
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Apr 22, 2013 7:35 am EDT
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I would not use this company again to book anything for me. I had checked out the website and then called to speak to a human. I asked for adjoining rooms since there were 8 in our party, did not happen. Found out upon arrival that this hotels did not HAVE adjoining rooms. Very disappointed at this point. Next we asked for a 1:00pm check out since this was a family gathering I wasn't sure how long we would be visiting, upon arrival I was told that we would be charged if we stayed past 12:00pm. Now upset. Lastly, we needed the couch beds that we were told were in each room, NEEDED them..., let's guess...upon arrival, not there. Now plain old angry at this point. It had nothing to do with the Best Western Hotel, they were just the host...it is the HotelReservations.com website and customer service rep that I spoke to that has me so upset. Don't make promises just to sell a room, I wanted what I requested and you apparently couldn't handle it. I will not use this website again.

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JenDPS
US
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Jul 27, 2011 3:11 am EDT

Travelnow has changed their name to hotel-and-discounts.com. Beware! All reservations made through this website cannot be cancelled.

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ali321
Camby, US
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Apr 15, 2011 8:36 pm EDT

I had a similar incident. I made a reservation for two rooms and cancelled well within the stated time to receive a full refund. They confirmed that my cancellation was received and forwarded to the hotel. I received a refund for only 1/2 of the charges after serearl hours of fighting with them about it they agreed to refund another 20% of what i was charged. I will NEVER do business with this company or any of their affiliates again. I filed a complaint with the BBB as well as my credit card company. Basically i was told that unless i screen print the cancellation process i am on the hook for the charges. It was clearly theri mistake but they do not stand behind the serive they are providing. DO NOT DO BUSINESS WITH THIS COMPANY.

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Amy Stoddard
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Aug 03, 2008 8:40 am EDT

I just tried yesterday to order a flight from Denmark to Japan; $400 under KLM´s price on their site. I was sceptical, and with good reason. Six hours later they contact me with an e-mail that the fare was sold out (SURPRISE) and rambled about American Airlines fares were under $250 ...NOW WHAT WAS THAT ALL ABOUT ? They (AA) don´t even service Denmark/Japan ! I told them that there must be some mix-up and that they could just annul my request. Then 6 hours later, they come back with an apology and told me the price was over $200 more than the first price. By now, I had learned my lesson and asked them to annul my order once more and demanded an acknowledgment e-mail from them, which I received hours later. As I see it, they advertise prices that probably never existed, just to lure us in... then they´ve got you where they want you. Either that, or they can´t get their "finger out" and act quickly. You can bet I´m keeping an eye on my bank account... and don´t dare yet order a legitimate ticket from KLM. P.S. And guess what ? Very next day they had the old price up again... but I´m not that dumb...

Overview of TravelNow.com complaint handling

TravelNow.com reviews first appeared on Complaints Board on Jul 24, 2008. The latest review Constant multiple calls daily was posted on Sep 20, 2023. The latest complaint They call me, sometimes up to 10 times a day, and they wont stop was resolved on Apr 19, 2023. TravelNow.com has an average consumer rating of 4 stars from 19 reviews. TravelNow.com has resolved 12 complaints.
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  1. TravelNow.com Contacts

  2. TravelNow.com phone numbers
    +1 (800) 780-5733
    +1 (800) 780-5733
    Click up if you have successfully reached TravelNow.com by calling +1 (800) 780-5733 phone number 0 0 users reported that they have successfully reached TravelNow.com by calling +1 (800) 780-5733 phone number Click down if you have unsuccessfully reached TravelNow.com by calling +1 (800) 780-5733 phone number 0 0 users reported that they have UNsuccessfully reached TravelNow.com by calling +1 (800) 780-5733 phone number
  3. TravelNow.com address
    1111 Expedia Group Way W, Seattle, Washington, 98119, United States
  4. TravelNow.com social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 19, 2025
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TravelNow.com is ranked 41 among 83 companies in the Online Travel Booking Platforms category

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