Travel Fares
reviews and complaints

So, I was on the phone with Jesse from NewTravelTrip and she was super helpful. She helped me book a fancy ticket for premium economy and told me all about the flight schedule, where it was going and what kind of cool stuff I could expect on the plane. I gotta say, I'd recommend this booking platform to anyone who's looking to travel. Jesse really knew her stuff and made the whole process super easy.

I've used NewTravelTrip a few times now to book my flights and I gotta say, they're pretty decent. I've used a few other booking platforms in the past, but these guys are definitely up there. Their booking process is smooth and easy to navigate, and their post-booking services are pretty good too. If you ever need to get in touch with their phone support staff, they're always available and super friendly. They've helped me out a few times when I needed to make changes to my booking or had questions about my flight. Overall, I'd say NewTravelTrip is a solid choice if you're looking for a reliable booking platform.

NewTravelTrip is one of the best travel agencies out there. I've used it a few times in the past, before the whole covid situation, and I gotta say, I was pretty satisfied with their service. I mean, I can't really think of any other travel portal that can match up to them. They're just that good.

I remember booking a trip to Hawaii through them, and everything went smoothly. The website was easy to navigate, and the booking process was a breeze. I didn't have to worry about a thing. They took care of everything for me, from the flights to the hotel accommodations. And let me tell you, the hotel they booked for me was top-notch. I felt like a king staying there.

Overall, I'd say that NewTravelTrip is definitely worth checking out if you're planning a trip. They've got a wide range of destinations to choose from, and their prices are pretty reasonable. Plus, their customer service is top-notch. If you ever have any questions or concerns, they're always there to help you out.

So yeah, kudos to NewTravelTrip for being such a great travel agency. I'll definitely be using them again in the future.

I was really happy with the service I received from NewTravelTrip. I had to cancel my flight because of the covid situation and I was a bit worried about getting my refund. But when I contacted them, their call center agent was really easy to talk to and I didn't have to wait long on the call. He helped me cancel my flight and put in a request for a refund.

I was really impressed with how quickly they processed my refund. Within a few days, I received an email confirming that my refund had been processed and the money was back in my account. It was such a relief to have that money back in my account, especially during these difficult times.

Overall, I would definitely recommend NewTravelTrip to anyone who needs to book a flight or cancel one. Their customer service is top-notch and they really go above and beyond to help their customers. I will definitely be using them again in the future.

So, I recently had a flight booked with NewTravelTrip from Los Angeles to Las Vegas. Unfortunately, the airline cancelled my flight and I was left stranded. I was pretty bummed out about it, but I decided to call NewTravelTrip to see if they could help me out.

To my surprise, the agent who answered the phone was really polite and helpful. They listened to my situation and assured me that they would do everything they could to help me get my money back. I was a bit skeptical at first, but I decided to give them a chance.

Well, I'm happy to report that NewTravelTrip came through for me! Within one billing cycle, I received a full refund for my cancelled flight. I was really impressed with how quickly and efficiently they handled the situation.

Overall, I would definitely recommend NewTravelTrip to anyone looking to book a flight or travel package. Their customer service is top-notch and they really go above and beyond to make sure their customers are satisfied. So if you're looking for a reliable and trustworthy travel company, look no further than NewTravelTrip!

I've been using NewTravelTrip for a year now and I gotta say, I'm pretty happy with every booking I've made with them. They might be new to the flight booking game, but they're already up there with the big dogs. I've never had any problems with their website, it's easy to navigate and find what I need. Plus, their prices are usually cheaper than other sites I've checked out.

One thing I really appreciate about NewTravelTrip is their customer service. I had to change a flight once and they were super helpful and accommodating. They even helped me find a better deal on a different flight. It's nice to know that if something goes wrong, they've got my back.

The only downside I've experienced is that sometimes the flights they offer aren't as flexible as I'd like. But that's not really their fault, it's just the nature of the airline industry. Overall, I'm really happy with NewTravelTrip and will continue to use them for my travel needs.

I gotta say, I'm not too happy with NewTravelTrip. I bought a ticket back in March and it's already April, but I still haven't gotten my e-ticket. My credit card was charged and everything, but no ticket. I've tried emailing them multiple times, but the emails keep bouncing back saying the address isn't valid. I even tried calling, but no one's picking up. I'm starting to think this might be a scam. It's really frustrating because I was looking forward to this trip and now I don't even know if it's happening. I wouldn't recommend using this site until they get their act together.

I gotta say, I've had some pretty bad experiences with newtraveltrip. I mean, I'm not one to usually write reviews, but I feel like I gotta warn people about this company. I tried to book a trip with them about a year and a half ago, and they charged me 555 bucks for it. But when I checked my bank statement, I noticed that the charge was labeled as "scam company." I was pretty freaked out, so I called my bank to see what was going on. And they confirmed my worst fears - newtraveltrip was indeed a scam company.

I was pretty upset, to say the least. I mean, I had been looking forward to that trip for months, and now I was out 555 bucks. And to make matters worse, I had seen all these positive reviews online that had convinced me to book with them in the first place. But now I realize that those reviews were all bull s$#t. They were all lies, meant to trick people into giving newtraveltrip their hard-earned money.

The thing that really gets me about this whole situation is that newtraveltrip is based out of the country. So there's really nothing you can do to get your money back. They're foreigners, and they know how to work the system to their advantage. It's really frustrating, because I feel like I've been taken advantage of.

So yeah, I would definitely not recommend using newtraveltrip. They're a scam company, plain and simple. And if you're thinking about booking with them, I would urge you to reconsider. Don't make the same mistake I did. Save your money and book with a reputable company instead. Trust me, it's not worth the risk.

So, I decided to book a ticket with NewTravelTrip (newtraveltrip.com) about three weeks ago. I paid for it and got an email saying that my e-ticket would be sent to me soon. But, to my surprise, I never received it even after multiple phone calls to their customer service. They kept assuring me that it was on the way, but it never came.

To make matters worse, the day before my flight, they called me to inform me that there were now available flights. I was confused and asked how this was possible when I had been told that my flight was already booked. But, before I could get an answer, they hung up on me.

I was extremely disappointed with their service and would not recommend them to anyone. I wouldn't give these guys a penny even if they begged for it. It's a shame that they have such poor customer service and can't keep their promises.

I recently used NewTravelTrip (newtraveltrip.com) to book a flight for my upcoming trip. I was excited to receive my confirmation email after booking my ticket, but unfortunately, I never received my actual ticket. I was confused and frustrated, so I decided to call American Airlines to see if they could help me. To my surprise, they informed me that my ticket had never been confirmed.

I spent hours on the phone with NewTravelTrip's customer service team, but they were unable to help me. They kept telling me that they would request my ticket, but it never happened. I even sent several emails, but I never received a response. It was incredibly frustrating to be left in the dark like this.

I booked my flight on February 8th, 2021, with the intention of flying on March 10th, 2021. Unfortunately, because NewTravelTrip did not book my flight, I had to wait to go on my trip. By the time I was able to book my ticket, the flights had gone up to $600. This was a huge inconvenience and expense that I had not planned for.

I understand that mistakes happen, but if a company cannot provide the service they advertise or respond to their customers, they should not be allowed to treat people this way. I hope that NewTravelTrip can improve their customer service and ensure that this does not happen to anyone else in the future.

So, I recently tried out this website called NewTravelTrip (newtraveltrip.com) and I gotta say, I'm not too impressed. I booked some tickets and have been waiting for my e-tickets for a while now. I even tried calling their customer service multiple times, but it seems like I'm not getting anywhere. I'm starting to get a bit worried and frustrated. I mean, who can help me out here?

I understand that sometimes things can get a bit delayed or mixed up, but I really hope they can sort this out soon. I'm not sure if I should just wait it out or try to get a refund at this point. It's just a bit disappointing when you're looking forward to a trip and things don't go as planned.

Overall, I think NewTravelTrip has some work to do in terms of their customer service and communication. It's important to keep your customers updated and informed, especially when it comes to something as important as travel plans. I hope they can improve in the future and avoid situations like this.

So, I recently had a bad experience with NewTravelTrip. I booked some flights with them, but they ended up cancelling them without any explanation. And to make matters worse, they still haven't given me my refund. It's been over 60 days now and I'm starting to get really frustrated. I've tried calling them multiple times, but they never answer the phone. It's like they don't even care about their customers. I wouldn't recommend using this company if you want to avoid any headaches.

I had a really bad experience with NewTravelTrip. I gave them my money and they seemed really convincing, but then they canceled my flight just three days after I bought it. They sent me an email confirming my booking, but I never got any updates after that. It was really frustrating and disappointing. I wouldn't recommend using them at all. They're just a bunch of trash human beings.

I purchased a plane ticket on July 23rd and waited a week and a half for the ticket to be emailed to me. (Booking Ref #: FSON307668) As soon as i realized that i was not going to receive my ticket and i needed to find one somewhere else i asked for a refund of $286.53, for which i paid for the ticket. This was a total waste of time and i am still waiting for my refund.

I have been trying to get a refund due me of $346.78 for 4 months fromNewTravelTrip.com. I cancelled an airline reservation on March 21 and they have repeatedly given me the runaround, twice replying that they have issued it but I have yet to receive it. I have supplied you with the needed statement that says they will refund my money with no cancellation fee. I have called and written numerous time to no avail. My most recent email was not even answered. I want them to honor their duty for recompense on this transaction.

Purchased Airline tickets on 7/29 to Ketchacan, Alaska from NewTravelTrip; for flight booked with American Airlines. They charged my credit card on 7/31 in the amount of $729.60 and send a confirming email; attached. I made several calls requested my booked ticket and was told I would receive it before my flight. On 9/8 I had to rebook the flight with American Airlines who informed me the NewTravelTrip booked it then cancelled it. They never credited my account. Numerous phone calls later I still have not received a credit to my visa for the $729.60 fraudulently charged to my account. Ref # *** (booking number)

Entered by ComplaintsBoard.com Staff: April 22nd consumer's mother booked a flight through company for a flight from *** to *** from July 8-July 11. The price of the ticket was $415.90. Consumer did not get the e-ticket. Consumer was worried about getting a refund within 24 hours of booking so canceled the same day. Consumer called and got *** on the phone and another time a woman. Each time the company says that they will refund the purchase price back to the credit card. So far, no credit has been given . Consumer's mother's credit card is being charged interest. Company does not return phone calls. Consumer has received two emails that they will refund the money and to give them extra time. Website and email for business only: ***, *** Company has not responded or refunded the purchase price of the ticket as of June 25.

I booked a trip to Mexico on May 2 through what I thought was an airline. After I completed everything and paid I received an email from New Travel saying my flight is booked. I typed in Delta Airlines and it booked through new travel. The flight was canceled because of covid restrictions so I called back to cancel my reservation/refund. After an hour of hold time my reservation was "cancelled" and I was emailed a confirmation of cancelation with no fees on 2 billing cycles. 4 months later after disputing with bank New Travel lied to my bank and said I didn't cancel the reservation and I didn't show up for the flight all the while telling me that they issued a refund and the bank sent it back. They gave 2 different issue dates July 13 and Aug 28 2021. They stole $772.15 and got away with it. I have the email proof they promised a refund. I submitted bank statements showing they didn't issue said refund and they won't respond. They are lying to my bank and me.

I purchased flights through new travel trip for my wife and my son on Jul 28 2021 for $681. The flights are due Aug 14 2021. On purchase I received a email saying that the company would forward the confirmation number and etickets in the next 48 hrs. I did not receive such an email, so I emailed and received automated emails telling me to wait 48 and that my issue had been expedited. I rang. The company has no hold music and seems to cut off callers after 10 mins or so. After about 20 calls I did manage to get through. I was told the situation would be rectified in 24hrs. Again the deadline was missed and I rang back. So far I have not been able to get through to anyone again after waiting for 2 hours and calling 15 times.Since the flights are in less than a week I need to have some certainty that my wife and son will be able to fly, I have asked for a full refund and rebooked with the airline at additional expense but since I can't reach the company I have zero faith in that.