Transamerica Retirement Services / Transamerica Retirement Solutions [TRS]transamerica made my tragic situation worse

G Oct 30, 2018
This review was posted by
a verified customer
Verified customer

My son passed away in a tragic accident and often as these tragic accidents do, they leave family members in a bind financially. I was unprepared but decided to reluctantly pull from my 401K to offset out of state expenses and of course burial expenses. Not only did Transamerica give me the run around from October 6 through October 30, they never did distribute anything out and their phone representatives were unsympathetic and borderline rude. This institution has an abhorrent culture about it, it sickens me to the core how this institution made our family's tragic situation worse. Unbelievably insensitive and coarse institution. Please ask me more. I will be taking further steps, this is not how to treat people Gary [protected]

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