Toshiba review: Toshiba notebook problems 105

DO NOT BUY Toshiba Laptops. I have been servicing Toshiba systems(not laptops) for 26 years so I decided to buy a Toshiba laptop.The screen cracked on this laptop after 33 days. I tried contacting Toshiba warranty who passed me off to their tech support and back & forth for multiple days. They state that the screens are not covered under warranty although there is no mention of that in any paperwork received or online. This laptop was handled gently. It was not dropped or abused in any way.The laptop was opened by sliding my thumb under the cover on the lower right side where you normally open a laptop. A black blotch or smear was noticed at the area where the screen meets the plastic (close to the opening indent). When I touched the screen to inspect the discoloration a crack appeared down the right side of the screen.After a month of calls, Toshiba tech support and depot repair state that screens are not covered for physical or accidental damage. I say there was no damage at all and that the screen and or case were not designed properly to protect from failure due to normal use.I sent the laptop to Toshiba repair for them to evaluate only to have them tell me It's not covered and I will be charged $325.00 for the repair. That makes this a very expensive overpriced laptop that I will be afraid to use for fear of the screen going bad again. I am very dissatisfied with Toshiba Technical Support Supervisors & Management. Many people are having the same issue & more with Toshiba laptops & their support. You should Google "toshiba complaints" before buying any Toshiba product.

I purchased a Toshiba Satellite L505 Series. I bought it Nov 27, 2009. In february I got a message on the laptop that the hard drive will fail. I called Toshiba in February and they told me that it may or may not fail. I did the back up. Then used the laptop until it started to stop working efficiently. It was still in warranty. I called and Toshiba had me send in the Laptop and said it would be 10 days from ship date to ship date back to me. I sent it in on 10/20/2010. I checked the status online. Then I sent an email. They said I would get it back on January 14, 2011. This is three months later. I called customer support. That is just a glorified phone number where a college kid answers the phone, tells you to act professional (why? He is the one representing Toshiba, I am a customer. I am allowed to act how ever I want.) after he gives me the song and dance, I can't answer any questions. I will note your account and tell someone to call. Why? pass me through. No, that's not how it is done. I just want an answer. He says, I can't answer a question, I can only note your account. What kind of a phone line for customer relations does THAT? Then I am told to act professional again! Again! WHY? I am not the one working. I am the one paying you! Why do I not get to act like a customer?

I am told that I will receive a call in 1-3 business days from someone who can answer questions. I wait. On the third business day, I get no call. I call back. The customet realtions person states, "we tell you that, but it actually is 5-7 business days." I am like, Are you kidding me? Why in heavens name tell me something that isn't true? Will you tell me on day 7 when I call that it is really 10-15 business days? What kind of a company takes your computer, keeps it for a completely undetermined amount of time, won't tell you anything, and if you call, they are condesending and tell you to act professional, and quite snidely respond saying, I am the manager and I am ending this call.

I believe, that Toshiba puts an internal virus in their systems. The virus then tells you the hard drive will fail. Then when you call support, they tell you to send in the laptop. They even send you a box. Then they extract all the personal information you have on the hard disk and sell it. There is absolutely no way to stop them, they have your hard drive and there was no way to get it off unless you are a computer genious prior to sending it in. Then while thhey have the lap top, you get no information and do not have the laptop or the hard drive. The customer service is handled so poorly, I cannot believe there is any other explination. I now have no recourse to get the laptop back. All numbers I call get me back to the customer relations guy who states he can't answer and I cannot find out the status, nor do not know if I will ever see the laptop again and in the mean time, how much of my personal information have they already stolen?

hi all, help me please ...?
i have toshiba satellite A205-S7466
my notebook turnd on but no display if charger plugged, but if charger unplugged my notebook turnd on and display normally...

Sorry..what I meant was august..I guess I said october since there is a likeliness that I will have to wait till october to at least be able to ask the service center again when it will be finished

I also have problems with my new toshiba laptop. I bought a toshiba satellite L645-1020XR on the 10th of october 2010 and within 10 days I found that the touchpad suddenly didn't work. I put it into the service center on the 22nd of october and was told that this could be fixed within 7-10 days. I have called the service center a couple of times already and they said that since I'm Indonesia I have to wait for the regional center to send the faulty part. But the ridiculous part is that they don't know when. So I know have to wait for an undeterminant time till the parts can be sent. I tried reaching the global call center about three times but was put on hold for20 minutes everytime. This is an outrage!for anyone out there don't do the same mistake I made by buying a toshiba laptop!@!

I purchased a Toshiba A305 in January 2009. I have noticed the charge AC plus gets very hot. Yesterday, I kept hearing a beeping sound and noticed it coming from the charger. I immediately unplugged it for fear that it would catch on fire.

I just called Toshiba and even after escalating the call to a Customer Service Manager, Arienne, I was told that yes, I should stop using it and purchase another one. I asked her if they expect me to purchase a replacement for something that may cause me danger and harm? They state they would not replace the adaptor and I would need to purchase one that is their policy.

I told them that I would NEVER purchase another product from a company who DOES NOT CARE ABOUT THEIR CONSUMER! Arienne simply said, "Is there anything else I can help you with"?

SOME OF THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! THEY DO NOT CARE ABOUT THEIR CONSUMERS OR THEIR REPUTATION.

I guess I should just let it catch on fire, burn myself and my office or home, then sue! All over a few bucks it may cost them to replace the AC adaptor! Crazy!

Toshiba Tecra computer Serial. # 46031296H was returned under warranty to Toshiba Notebook Depot for repair. It was NOT repaired or tested before returning it to customer. The CD/DVD drive still does not functional nor can be found by computer and the screen now flickers. It is in worse condition than when sent to Toshiba for warranty repairs. The screen appears to have been damaged by negligence from the repair facility. See case number [protected]
I would like the computer to be repaired as contracted, or the $399.00 paid for the worthless extended warranty charges to be refunded for breach of contract. Your technical staff suggested going to the web site to search for solutions, and running computer diagnostic tests, with hours of valuable time wasted. and after being placed on hold because of "High call volume" I have lost faith in the Toshiba product warranty service. If Toshiba refuse to honor the terms of the warranty, then a refund should be issued as stated under Texas law.

hai to all, i am nikhil from india. i purhased a thoshiba laptop (L510 series) almost one month back. after the re-installation my wireless conection became disabled. i tryed many ways usaly i used to enable it by pressing Fn+F8 key, but now only the error message is showing "wireless comunication is disabled. please turn on the wirless communication swich". i tryed to find out the swich bout i am not able to find it out. my touch pad enable/disabe (Fn+F9) is not working and some of the thoshiba applications like Thoshiba PC Health Monitor is not working after the re-instaletion

About a year and a half ago I purchased brand new Toshiba satellite laptops for myself, as well as my twin sister. We are currently college students and do not have allot of money to spare on extra things.

In the past year and a half of us having these laptops the chargers have stopped working 4 times for my computer and 3 times for my twin sisters computer.

Toshiba has been very unhelpful with helping us regarding our inquires about the chargers. They keep sending us new ones that costs $ 160 each, but the problem just keeps occurring with no solution.

We both have spent enough money on these chargers that we could have just practically bought new computers. I am starting to become very frustrated with the whole situation. As a result I am telling everyone I know looking to purchase a new computer to buy not to go with the Toshiba brand because of their lack of customer service and cheap products.

Manager of Customer Support
Toshiba America Information Systems Inc
Digital Products Division
9740 Irvine Boulevard
Irvine, CA [protected]

Dear Sirs

I am the father of a disappointed owner of a Toshiba A305-S6916. This laptop was purchased in March 2009. In June we started having “Video Driver has stopped” issues, as well as black horizontal lines across the screen, and BSOD problems. We updated drivers and tried to resolve the issue ourselves.

I contacted Customer Service on 6/24/09 and was told by someone (I assume in India) that a UPS box would be sent. Almost a week went by and no box was received. I placed another call and was informed that the work requested had been failed to be submitted and that they would submit it and get me a box ASAP.

I finally received the box on 7/03/09 and returned it the same day. It was received by the repair depot on 7/06/09 after the holiday weekend.

1-[protected] – Z8384699Q UPS Tracking # 1Z4AR1223836176957
7/06 Repair in process
7/08 Repair in process
7/08 replaced via board now unit is intermit no post. More diag needed
7/10 VGA board was not problem needs more diag.
7/12 Repair in process @ Lead area
7/15 On hold parts 605c
7/21 transferred to lead’s bench for engineering
7/24 Verbal with Gretchen
7/28 Verbal with Gretchen
7/31 Verbal with Sumner
8/03 Verbal with Conn
8/06 Sent to techroom
8/06 Unit Repaired waiting shipment replace sys bd, VGA bd, reloaded s/w updated bios
That’s 30 day’s from arrival must have a limit on repair time because it was not fixed. Through the various conversations with customer service I have determined at a minimum 3 system boards, 4 VGA cards, 1 CPU, 1 cable, 1 set of ram were install/removed during this time.
8/07 outbound shipped.
8/10 actual ship date
8/12 received by me @ 12:01, @ 12:10 unit was having same issues as originally sent in for.

1-[protected] – Z8384699Q UPS Tracking #1Z6340620241152556
8/12 contacted customer service told them unit was no good, and returned unit in same box to UPS for delivery to you.
8/14 for some reason you shipped a new box to me.
8/14 received at repair depot in original box.
8/17 called repair depot and they had no record of unit. I gave Susan M the tracking number and she verified they had it but again nobody had submitted work ticket, so she had to go to receiving department to get it worked into the system.
8/18 I called depot again talking to Susan M because only comments entered into system was Depot Rework. No specifics so repair personal had no way of knowing what was wrong with it.
8/18 repair in process
8/18 Diag:blue screen (STOP 0x00000117)video driver issue
8/19 Repair in process
8/20 replaced cpu
8/20 Called Gretchen, no return call
8/20 moved to burn in
8/21 Called Gretchen, no return call
8/21 On Hold Engineering Issue 0x000000117-SB, VGA(multiple), CPU, RAM
8/21 Sent to Lead for further evaluation.
8/25 called Gretchen
8/26 called depot talked to Karen
8/27 Testing
8/28 Verbal with Susan M @ Depot
9/01 another VGA card was ordered for a total of ATI 512 Mobility Radeon HD 3650 cards that have been installed. I cannot help but believe the card is windows Vista incompatible
9/02 Verbal with Gretchen, and again through various communications I have determined that at one time the system board, CPU, VGA card, and Ram were replaced at one time.

How will you address the failure, twice, of your customer service department to properly execute the repair order system? If it has happened twice to me, how many other people’s repairs are being delayed?

I have been told numerous times that once the cost of replacement has been exceeded by the cost of repair that the unit would be replaced. So far the tech hours, plus the multiple system boards, CPU’s, VGA cards, Sets of Ram have far exceeded the price of this lemon.

My daughter purchased this laptop in March to use while completing her masters degree. The computer failed at the end of June and has been in your possession ever since. That means in the six months since purchase Toshiba repair depot has had it 2 months or 1/3 of her ownership time.

I have since purchased another laptop for my daughter to use for just under a $1, 000 and is definitely was not a Toshiba product. Also as an employee of BNSF RR who is a major user of Toshiba products I am sending a copy of this letter to our director of IT purchasing to strongly suggest we discontinue the support of Toshiba products.

When will your customer support managers get off the fence and make a decision to replace the unit with a new upgraded model with full warranty to compensate me and my daughter for time lost, warranty lost, and money spent to replace the A305-S696, or refund my purchase amount in full?

Sincerely

Rick

I had almost the exact same thing happen. I bought a Toshiba laptop at Best Buy in Lake Forest, CA. On the 13th day, the screen started going out. I couldn't get to the store, since it was Thanksgiving Weekend. I took it in on the 16th day of having it and they said they couldn't take it back. I wasn't even looking for a refund, just a computer that works!

After going round and round with them and Toshiba for weeks, I finally sent the machine off to Toshiba. Toshiba said it would cost $573 to repair. The computer cost me ~$400! Best Buy says, "we can't do anything but sell you a more expensive computer and eat the tax as a courtesy." Courtesy!?!? WTF!?

Both Best Buy AND Toshiba have some of the worst customer service!

If I took money from someone for services and they didn't work out but I told them, "if you give me more money, maybe you'll get what you wanted, " I'd be hauled into jail as a scam artist!

My granddaughter uses her computer for school of course. It is still under warranty and she had to take it in for a loose charging port. It has been that way since she bought it and she thought that was normal until it quit working. Now she just went to pick it up from the warranty center and has to pay $160! Even when we dropped it off the lady said it is a "common problem" which means to me it is a DEFECT that they are charging people to fix! My girlfriend's son-in-law bought one 2 weeks ago and it stopped working also. I would not take one if they gave it to me free.

i have a toshibha laptop satellite A305D-S6848...
... its been a yr and i use it at home but
...suddenly my comp shows that
...my... memory hardware ...has a problem
...pls help!1

Toshiba doesn't even provide the correct support for their products that AREN'T broken.

If you aren't tech savvy this post probably will not mean much to you, just know that it's another set of nightmares.

I had to format my hard drive and had lost track of my original drive/operating system restore disk. I figured I could just install another copy of XP and locate my laptop-specific drivers online. But oh, what's this? Toshiba doesn't have the correct drivers on their support site for my model of laptop with the OS it came with? Excellent!

Assuming this is just a ploy by Toshiba to make me spend $30 for another OS disk I order a new one. If it works I don't care.

A week later after impatiently checking my mail box I receive a voice mail from Toshiba. Some guy informs me that the disk I ordered wasn't available and leaves a "contact number", that is an incoherent mess I couldn't dream of deciphering.

So I call Toshiba again, explain my situation and am again informed that Toshiba just doesn't have have the disk with the drivers I need for my model. I ask when they'll be in stock and all he tells me is that I'm not the only one with this problem and he's leaving my case file open. Thanks? I can't begin to imagine all of the people with corrupted files needing this disk to boot their computers.

So not only does there website not supply the drivers but I can't even buy them. Even searching around 3 party companies can't sell me the exact disk that I need.

So I'm left with a computer that can't be plugged in on an ethernet connection and has a whole set of little things that just aren't going to work right.

About a year and a half my motherboard and memory also went bad, this was repaired under a different warranty (a whole other hellish experience) but it's just another example of faulty hardware and from what I can see is only getting worse.

And just to add to the mayhem, my laptop has a 64bit processor. Vista 64bit has been out for oh at least 2 years now?

Toshiba don't you think you've had enough time to develop some SUPPORT to upgrade your older models instead of making us buy new computers with the same specs and a dinky web cam just to upgrade to the correct operating system?

What a joke. Maybe they should spend some money on developing their own products and stop putting it into the sinking ship they call customer support.

I feel you I send my laptop in three times and it is still not working.

WOW...Finnaly a site where i can complain and don`t have to fill out my life story, , , here goes 2009 Christmas, bought 2 laptops at Christmas l350`s Toshiba...within 2 weeks both ac adapter pins pushed inside the notebooks rendering them useless with no recharge available, i have been waiting over a month for their so called repairwarranty...run around/disorganized/talk down to you/always have another number for someone else, because they can`t help/i would have just epoxied the pin in there, however my warranty would have been void, but at least i would have a functioning computer.I will not tell anyone what to buy because if i knew i would have bought it, but i will tell you what not to buy.I don`t whine and i`m no B.S er either, the product might be tolerable but the service is not.These big corps grab the money and run, just look at their website and try to contact someone with a service complaint, aint happening.It`s quite the feeling when the voice on the other end is cheerfull and happy all the while you are being told in a subtle manner to go screw yourself.The only thing i can be thankfull for with this purchase is that i didn`t spend the extra money for an extended warranty.Now if you go buy one of these you will also trade the cow for 8 magic beans too, as you can tell i`m still steaming.Why do you think we like watching the Soprano`s /because Tony would cap someones butt if he was treated like we are.

I wish I have read these article before I bought my Toshiba Satellite M305D-S4830,
I bought it on September 4, 2008, because I have use desktop computer most of time, so I didn’t use it that much, until now (November 10, 2008) I try to take it to work, then I find out the 3, E, D, C key won’t respond, I call the customer service, the technician told it is a hardware failure, he give me a case number, I think I will have an simpler nightmare as everybody in here. No more Toshiba.

Dear sir
i bought the Laptop from Laptop direct model is A200. i found my laptop is working little bit slow. i put the recovery CD inside. but my laptop stop working. than i contact with the repair centre (teleplan). they repair my laptop and send me letter that the disc provided by the manufacturing is incorrect for this model. please contact the toshiba and ask them about this. i called many times please send me correct disc and fax the feed back from teleplan. they promised me all time that toshiba send you new disc. but i am still waiting for disc and i spend lot of money on calling them. Also i lose all my research data due to this problem. please find the problem and solve it and give me relief.
Reference # 1-[protected]
and repair reference number was: z8657024.
Fax no. [protected] (fax the feed back of teleplan).
My loses are all research data plus 3 weeks without . i also pay for call on 25p for each minute for calling toshiba total minutes is 40. total cost of calling is £10. Due to incorrect disc my laptop face the problem. i have to right for legal action due to provide wrong disc my manufacturing.
thanks
best regards
imran shah
phone # [protected]

I purchased my Toshiba Satellite P305 at Circuit City on September 14, 2008. I was going to take the Laptop out of the Country with me. I was leaving on Sept. 17th. and ended up not having the time to set unit up before leaving, so I did not take it. I returned home on October 6th. On the following Sunday Oct. 12th. I unboxed the unit to go through the setup. The Laptop ran for 10 minutes and then the screen went white with nothing but the time and date at the bottom right corner. I turned unit off and back on several times without any success. I walked away from the unit for about 15 minutes while taking a phone call, and when I returned the unit had shut off. I tried turning the unit back on with no success. It would not turn on. I then called Tech Support. They had me try removing the battery and a couple of other things, but the unit would never come back on. They gave me a Reference # and said that I could either send the unit in for repair, or take it back to where I purchased the unit for possible exchange. I took the unit back to Circuit City only to find that since I was outside of the 15 day return period, I could not get my money back. They said that I could exchange for another unit in the store or have their Firedog (repair) Department look at the Laptop. I agreed to have them take a look. They called me a couple of days later and informed that they believed the Mother Board was shorted. I picked up the unit and looked what they had in stock, but their options were either Compac or H.P. Our Network people for the Company that I own recommended Toshiba. It was their opinion that Toshiba Laptops were more durable than others. (Maybe they are if you can get them to turn on and run!) So I decided to send the unit in for repair. On October 15th. I started my Nightmare. I called Toshiba Customer Support, was given a Case # and told that the Depot Department would send me a Box to send the Laptop in to Louisville, Kentucky. They said that the whole process should take between 7 and 10 working days. This was from Start to Finish. By Monday October 20th. I still had not received a this Return Box. I called and was sent to the Depot Department. I spoke with a young lady in the Depot Department (I wish I would have asked for her name) and she apologized for the delay. She promised me that she would send the Box out for "Next Day Delivery". By Wednesday October 22nd., I still had not received the Box. I called back and expressed my frustration. I demanded to speak with someone with some "Authority" ( I have come to realize that no one in this Department has no Authority). After a long period on the phone...they finally sent me to a Case Manager (her name was Summer). They had two phone numbers to reach me on. While on the phone with Summer (this is after spending at least 20 minutes to get to this point) I was mysteriously disconnected. I thought O.K. no problem, she has my phone numbers, she will call me back. Not ! So I call back and go through the whole process again. "Serial Number Please", "Your Case Number Please", "Can you hold for one moment please?", the entire time I am pleading, please just transfer me to the Case Manager Department. Finally I get there and get a Gentleman by the name of Paul. I explain the entire frustrating story, Paul apologizes for the incovenience and promises me that he will "walk this thing through" so that I get a box. He contacts the Depot Department and finds that something has happened? and the box has not been shipped out yet. He asks me to let him call the Depot Department back so that he can make sure that they have all the information correct. He said that he would call me right back after doing that. I commend him, because he did. He assured me that everything was correct and that "he would see this thing through". Today is Friday October 24th. I would have thought the Next Day Air, would have meant either Thursday on worst case scenerio Friday. I was wrong. U.P.S. delivered to our Company this morning, and no box. So again, I call back and get Nathan in the Case Managers Department...Paul is away from his desk. Nathan looks up my Case # and finds that the Box is "Approved" for shipment, but not shipped. I ask to speak with a Supervisor in the Case Management Department and was informed that they do not speak to Customers. What a surprise. I ask him to have Paul call me when he is free. Paul calls me and leaves a voice mail, I call him back and again, he assures me that he will send the box..."Next Day Air". I do not even want to think about how long this will take to be repaired, and after reading the other horror stories...I think I will go back to Circuit City this weekend to see if I can trade the Toshiba in for another Brand. If they cannot even get a Return Box sent to me, why should I trust this Company for the long haul. I operate a small Heating & Air Conditioning Company. We employee around 60 people. I started the Company 25 years ago in my garage and if our Customer Service was like this, we would not have survived in business for ONE YEAR. I wish you all the BEST Of LUCK. I FEEL YOUR PAIN. I hope I do not have to post on this site again. BEST OF WISHES...

WOW! So I'm not the only with PO-ed over here!

I bought my Toshiba Satellite less than 3 months ago. The damn piece of junk already broke for the third time w/ THE SAME issue - faulty hard drive that keeps crashing.
The first time I had to drive an hour and 1/2 to the CSS repair center, the tech told me it was "unusual" for a new laptop to have such a problem. The hard drive was replaced and I got the lap top back in a week or so.

August 19, 2008 - the Laptop is received from repair and powered on.
August 23, 2008 - the Laptop breakes..AGAIN.

When I dish out a nice lump of money for a product, I expect it to last me LONGER than a month...anyone else?

I call the Toshiba support, they tell me to ship it to them, claiming their techs have better equipment and training and will fix the issue, no prob.
I send the thing and get it back in about a week or two. Finally, I power it on (this past Monday) and in a few days(on wed.)GUESS WHAT?! SAME PROBLEM! They didn't fix SQUAT!
The hard drive croaked again!
The system.dll is yet again "missing or corrupt", windows won't start, and the computer boots straight into a blank, black screen.

Called them, told them how it was, didn't hold any temper back, and got transferred to the Customer Relations Center where I spoke to Jose, the *&#()hole (pardon me). I asked Jose if I could be transferred to a supervisor, not to be a pain, I just wanted to speak to someone who would be the last option and get straight to the point. This piece of ^#*@ tells me (and I quote): "I won't let the issue escalate beyond me. So you will have to speak to me"...

Huh? But I don't want to speak to YOU...I want to speak to a supervisor. I want to explain this problem to someone who CAN do something about it. But Jose wouldn't have it.
When confronted with my assumption that it pretty improbable for a hard drive to be faulty, with dead spots THREE times in a row, Jose snobbishly stated:
"We don't expect our customers to know anything about proper functioning of hardware. Only our techs would know that."
aka. your too stupid to know anything about that .
When it came down to my options I got the good, 'ol run-around: "Mam', you have two options. You can either take your laptop to a repair center. Or you can send it in to our repair depot."
Hmmm..sounds familiar. OH WAIT! Because I already did that! And the problem was still not resolved!

Given the fact that this "customer relations manager" failed to assist, and plainly just told me to f -off, I decided to call back.
The results?
The customer support rep(which, despite the same bullcrap, was a bit more properly mannered) promised that everything will be taken care of...

..once I send the laptop in for repair..
...again...

Stating that he will write up a "full repot" on this case and make sure that the techs run all the proper test, Eric assured me that they will do everything in their power so that I "will never experience the same problem again".
Ok Eric. I got your word for it...and your employee ID.
So you better be right.
The laptop will ship out tomorrow and should be back for my evaluation in a week or so. I WILL get my money back or they can send me a BRAND NEW machine.

I'll get back to you all on the final outcome.

i purchased a toshiba laptop as well. toshiba replaced it once because out of the box the case was falling apart and nothing seemed to work. they sent me a replacement unit and this one worked ok for 3 weeks then started overheating to well over 200 degrees it burns you to use it for more than 30 minutes. toshiba refuses to replace it insted they want it sent in to be evaluated for 5 months to see if the problem occures again. in the mean time i will be without a laptop and this is unaceccaptable to me. i paid them a premium price 1500.00 for a laptop that is not performing. i want my money back and they refuse to do that as well. so in the mean time i reported them to the states attorneys office and filed a complaint against their company for fradulant business practices. maybe i will get my money back or at least a different computer that is going to work.

please if anyone knows how to contact some one helpfull at toshiba in germany please contact me on my mail...i'm in a big problem, , , please help me...thanxxx

dear alll...am lydia from egypt please i want ur replay on my comment on my mail...i've a big problem..i bought one of toshiba's satalittle series l40-18x .from five days only..& when i openend it the dvd super multi opened without touching it & i found it broken inside..when i went to the warranty & fixing center they refused to fix it with another one...i want a solution please if u can contact them to fix it...thanxxx

I have a far worst nightmare. I purchased my Satellite 105 Notebook in June 2006. Since June 2006, the following repairs were performed on my notebook.

January 26, 2007
Toshiba authorized replacement of the following components.
1 A000007220 DVD SUPER MULTI DRIVE, DL
1 A000005610 KEYBOARD, USA
1 A000005340 HDD,100GB 5400 RPM
1 A000005060 M/B ASSY, 945PM/100
1 A000005390 802.11A/B/G WLAN
1 A000005030 AC ADAPTER, 90W, 2-PIN

June 18, 2007
Toshiba authorized replacement of the following components.
1 A000005060 M/B ASSY, 945PM/100
1 A000007220 DVDSUPER MULTI DRIVE, DL
1 A000005340 HDD, 100GB 5400RPM
1 A000005030 AC ADAPTER, 90W, 2-PIN

Since purchasing my notebook, my AC Adapter has been replaced a total of four times. The four times includes the 2 aforementioned AC ADAPTERS.

PRESENTLY,
Due to the same or similar defects as discussed above, on 21 February 2008, I contacted Toshiba and asked that they replace my notebook. To date, after five telephone calls to Toshiba's Customer Relations Department, Toshiba has not returned my telephone calls.

You are not alone. I deeply sadden by Toshiba's failure to act responsibly in addressing my matter. I did talk to some one from India (tech support) he told me that under no circumstances will Toshiba ever replace my notebook. They would just keep repairing it until the warranty expires. His representation is consistent with my repair history. Toshiba would perfer that my defective notebook is repaired instead of replacing it.

Same problem and not only will I never buy a toshiba product again I fly an ultra light aircraft and have a toshiba sucks vinyls ordered I will fly with these from now on.. thousands see it everytime I fly.