Latest Reviews and Complaints
TopView Sightseeing - Topview sightseeing
We had a really poor experience in NYC with TopView. Unreliable, leaking buses, overcharged, dropped at an unknown location, earphones not working. I have contacted their customer service and they have refused to give me a refund.
We waited 50 minutes for a bus that should have been every 20 minutes on the first day of the pass and when we boarded the bus we didn’t realise until after it was moving that it was leaking everywhere. All over our clothes and bags.
The second day the bus didn’t arrive for 1 hour and 20 minutes and when we got on the bus we were intimidated by the staff on the bus and it was very uncomfortable.
The cost of the tickets were more than double what another couple paid and feel as though we have been taken advantage of as the price online should be the best price.
Really unhappy with the service and they refuse to refund anything.
Claimed loss: £135
Desired outcome: Refund
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TopView Sightseeing Reviews and Complaints
TopView Sightseeing’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of tourists are dissatisfied with sightseeing experiences.
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Overview of TopView Sightseeing complaint handling
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TopView Sightseeing Contacts
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TopView Sightseeing phone numbers+1 (212) 664-0300+1 (212) 664-0300Click up if you have successfully reached TopView Sightseeing by calling +1 (212) 664-0300 phone number 0 0 users reported that they have successfully reached TopView Sightseeing by calling +1 (212) 664-0300 phone number Click down if you have unsuccessfully reached TopView Sightseeing by calling +1 (212) 664-0300 phone number 0 0 users reported that they have UNsuccessfully reached TopView Sightseeing by calling +1 (212) 664-0300 phone number
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TopView Sightseeing emailscustomerservice@topviewnyc.com94%Confidence score: 94%Supportgroups@topviewnyc.com81%Confidence score: 81%marketing@topviewnyc.com78%Confidence score: 78%Sales
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2025
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