Top Design Fan
reviews and complaints

I recently placed an order on Top Design Fan (topdesignfan.com) over a month ago and to my disappointment, my item still hasn't arrived. I had purchased the item as a birthday present for my husband, which fell on the 4th of this month. I was really looking forward to surprising him with the item and was disheartened to see that it hasn't reached me even after such a long time.

To address my concerns, I sent an email enquiring about the order status to the team at Top Design Fan, and they promptly responded, stating that the item was in Illinois. However, it's been over a week since I received this response, and I haven't heard any further updates or received the item yet. It's quite frustrating to have to wait for such a long time to receive an item that I've already paid for.

Moreover, the only communication from the company has been an email request to leave a review for an item I haven't even received yet. While I understand the importance of customer feedback, I would appreciate it if the company resolved my issue first before asking me to leave a review.

Overall, my experience with Top Design Fan has been disappointing, and I'm not sure if I would recommend the site to others or order from them again in the future.

Recently, I had the pleasure of ordering two Ohio State football jerseys from the company Top Design Fan. One of these jerseys was custom-made, while the other was adorned with the name and number of Garrett Wilson (a key player on the team). As the birthdays of my grandsons were rapidly approaching, I must confess that I was rather insistent with the company about getting these jerseys to me as quickly as possible.

While I understood that ordering from Top Design Fan was not going to be quite like ordering from a mainstream retailer like Amazon, I was still eager to see what this company had to offer. After some persistence and a bit of patience, the jerseys finally arrived (a bit after my grandsons' birthdays, but hey, better late than never!). And let me tell you, they were worth the wait.

The quality of these jerseys was truly impressive; the stitching was clean and the fabric was soft and durable. Both sizes fit perfectly, so I knew that Top Design Fan had put some care and attention into their sizing chart. In particular, I was thrilled with the custom jersey - it was exactly what I had envisioned, and the colors were bold and vivid.

Overall, I would highly recommend Top Design Fan for anyone looking for quality sports merchandise. While they may not be as speedy as some other retailers, the care and attention that they put into their products is truly commendable. I will definitely be returning to Top Design Fan for future purchases, without any hesitation. These jerseys were worth every penny!

If you're looking for an exceptional company to do business with, then look no further than TopDesignFan.com! I must say, the CEO and Founder, Lacey Stamm is a true gem in the industry, and it was an absolute pleasure to work with her.

I had recently placed two orders with TopDesignFan.com, and I must commend them on their attention to detail and the exceptional quality of their products. Both items were jerseys, and they came exactly as advertised. The first order (#76726 Orange Jersey) was placed on July 27th, 2021, and arrived on August 12th, 2021. The second order (#76768) was placed on July 30th, 2021, and arrived on August 25th, 2021. The jerseys were perfect, and the quality was outstanding. Needless to say, I was incredibly pleased with my purchase.

If you're placing an order during peak season, it's important to remember to be patient. But trust me, the wait is worth it! The jerseys were exactly what I wanted and arrived in great condition.

Finally, I must say that working with Lacey was a true pleasure. She was professional, friendly, and incredibly helpful throughout the entire process. I highly recommend TopDesignFan.com if you're in the market for high-quality jerseys, and I guarantee you won't be disappointed! Hook em Horns!

My experience with Top Design Fan left much to be desired. If you're considering purchasing from this site, be prepared for a very long wait time. I ordered a jersey during the Thanksgiving holiday with the intention of giving it as a Christmas gift. However, it didn't arrive until January 7th! Naturally, I was disappointed that the gift was incredibly late. Once I received the jersey, I noticed several problems with the workmanship. There were many unclipped threads and the patches were applied sloppily. Thankfully, my wife has sewing and embroidery skills that allowed her to clean it up a bit.

I also had some issues with customer service. Sadly, the responses I got seemed to be automated and didn't really address my concerns. It left me feeling frustrated and unheard. I also tried to track my package delivery, which was a complete joke. The information provided was not accurate or truthful, which only added to my disappointment.

One positive aspect of my experience was the price of the jersey. It was the lowest price out of all the sites I searched, which made it tempting to stick with Top Design Fan. However, I now know that the old adage that "you get what you pay for" rings true in this case. I would not recommend this site unless you're willing to wait a long time and potentially settle for subpar quality.

When I visited Top Design Fan (topdesignfan.com) to purchase a product, I swiftly received an email offering me a generous 20% discount coupon, which I thought was a pleasant surprise. After placing my order, I emailed the company regarding my intention to cancel the order and re-purchase using the offered coupon. Unfortunately, their response was that the coupon can only be used for a future order, which was a tad bit disappointing, but I understood.

However, the company took longer than I had anticipated to ship the order, and after three weeks, I received another email stating that my order should have arrived. It was then that I grew concerned because I had not received my order yet, so I reached out to the company. To my surprise, they informed me that they had not shipped my order at all because they thought I wanted to cancel, despite the fact that all I had done was ask a question. This was frustrating and made me feel like there was a lack of communication between the company and its customers.

Additionally, I discovered that although the website claimed to be based out of Oregon, it was actually operated by Lacey, an Asian guy based out of Asia. My research led me to find that there were three other identical sites with the same headquarters, which left me feeling uncertain about the company's authenticity.

All in all, I would say that my experience with Top Design Fan was not the best. While their initial offer of a discount was generous, their communication and apparent lack of transparency left much to be desired. With the concerns I had about their authenticity, I would advise anyone planning on purchasing from this company to take caution and shop with care.

It was a frustrating experience to order a football jersey from Top Design Fan with the expectation that it would arrive promptly, only to receive it five weeks later. The wait time was long and unexpected, which certainly disappointed me. However, the disappointment only deepened when I finally received the jersey, as it turned out to be of poor quality. The material was not up to scratch, and it was clear that the product was not made to last.

Despite my less-than-stellar experience with Top Design Fan, I do have to give them credit for their website. It's well-designed and easy to navigate, with plenty of options to choose from. The photos of their products are clear and show off the designs in detail, which is great for those who want to get a better sense of what they're buying. Additionally, the site offers a decent range of products, so there's still potential for customers to find items they're happy with.

That being said, my personal experience with Top Design Fan did not live up to my expectations. The delays and the poor quality of the jersey I received were both major disappointments. It's possible that other customers have had better experiences, but based on my own, I would hesitate to recommend Top Design Fan to others.

It's no secret that online shopping has become increasingly popular over the years. With the convenience of being able to browse and make purchases from the comfort of your own home, it's no wonder why so many people have flocked to various online retailers for their shopping needs. However, not all online stores are created equal, as I unfortunately found out when I ordered a jersey from Top Design Fan.

For starters, I placed my order a full month ago and have yet to actually receive my purchase. This has left me feeling extremely disappointed, especially since I had intended on the jersey being a gift for my wife. Due to the extended delay in shipping, the item did not arrive in time and I was left scrambling to find an alternative present for my loved one.

Given my experience with this website, I unfortunately must advise against ordering from Top Design Fan. The level of customer service that I received was less than satisfactory, and the extended wait time for the item only added insult to injury. While everyone has their own unique experiences with various online retailers, I personally would steer clear of this particular site in the future. There are plenty of other online stores that offer faster shipping, better customer service, and overall superior products. So, save yourself the hassle and shop elsewhere for your next purchase.

Hey there, folks! I recently had an unpleasant experience whilst trying to purchase a football jersey for my son through Top Design Fan (topdesignfan.com). Like any wise shopper, I opted to choose a vendor with a promoted 30-day guarantee that ensures timely delivery of my desired product.

Regrettably, my expectation for prompt shipping alongside cordial customer service was not adequately met. Despite making my order on November 9, I am yet to receive any form of communication from the vendor. It's even more frustrating that the 30-day guarantee has elapsed, and I am still at a loss regarding the current status of my order.

Given the current state of affairs, it's rather disheartening that the company has not deemed it fit to reach out to its customers, even in situations as this. I attempted to make contact with Lacey on several occasions, but my effort has proven futile, and it's quite difficult to get through to them via phone, email or call-back.

Now, I'm left with no option than to express my dissatisfaction with the Top Design Fan (topdesignfan.com) through this review. The critical takeaway here is that potential customers should be wary when conducting business with this vendor, and importantly, always keep an eye out for timely delivery and customer service.

In conclusion, I find it hard to recommend Top Design Fan (topdesignfan.com) as their delivery times are questionable and their customer service is sub-par, possibly leaving you stranded and unhappy with your purchase.

So, I recently had an experience with Top Design Fan and thought it's worth sharing. I was in the market for a few jerseys and stumbled upon their website. The collection seemed pretty impressive, and I decided to give it a shot.

I added three jerseys to my cart and made the payment. Everything seemed perfect, except for the fact that I didn't hear anything about my order post-payment. I was getting a bit antsy as I had no idea about the status of my order. It was frustrating not to know anything about whether it had been processed, shipped, or the tracking details.

I tried contacting their customer service, but didn't get a response. That's when I started to get a little nervous. I mean, I had paid for the order, but with no news on what was happening, I started to feel a little anxious.

Days turned into weeks, and it seemed like my order had gone into a blackhole. However, finally, after a few emails here and there, I got some news. It turns out that the US Postal Service had created a label for my shipment, but for some reason, Top Design Fan hadn't sent the package yet.

Honestly, it was quite frustrating not to receive any communication from them regarding my order. A little heads up about the delay would have gone a long way in keeping me calm. However, I do have to say that their products are worth the wait. Once I received the jerseys, they were of excellent quality and exactly as described.

So, while I might have had a tough experience with Top Design Fan in terms of communication, I can't fault them on the quality of their products. If you do decide to order from them, my advice would be to be patient in case of delays and expect limited communication.

I recently had an extremely disappointing experience with Top Design Fan (topdesignfan.com) that left me feeling frustrated and cheated. I had placed an order on December 4th, 2021 for a customized FLORIDA GATORS jersey with the number 7 and my last name on it. This was intended as a gift for my wife, so I was eagerly anticipating the arrival of the jersey for weeks. However, I was met with nothing but disappointment when the product finally arrived on January 11th.

Not only was the jersey extremely late in its delivery, but when I opened the package, I was dismayed to see that it was not the customized FLORIDA GATORS jersey that I had ordered. To my shock and dismay, I had instead received a Cincinnati jersey that I had no use for whatsoever. As you can imagine, I was quite upset and immediately reached out to Top Design Fan to get to the bottom of what had happened.

Unfortunately, my experience with the company only went from bad to worse. Despite repeated attempts to connect with their customer service team, I was given the runaround and left feeling like I was getting nowhere. My frustrations only grew as time went on, and I began to feel like my concerns were just being brushed aside. It was only when I raised my voice that I finally got any kind of response, but by then it was far too late to make things right.

In summary, my experience with Top Design Fan was a complete and utter disaster. Between the significant delays in shipping, the incorrect product, and the poor customer service, I would not recommend this company to anyone. They are simply not worth your time or your money.

My experience with Top Design Fan (topdesignfan.com) left a lot to be desired. While their website had a good selection of clothing, I had to wait for a full month to receive my order since it was being shipped from overseas. When I finally received it, my excitement quickly turned to disappointment when I noticed that the stitching on my shirt was loose. This caused me to question the quality of the product and whether it would last.

To make matters worse, I ordered a 2X size and received an XXL. While the company tried to assure me that it was the same size, any person who is tall or larger in size can confirm that this is not true. Unfortunately, when I tried to request a return or exchange for an alternate size, the company refused, leaving me stuck with a shirt that didn't fit properly.

I highly recommend being cautious when ordering from Top Design Fan. While their clothing may look appealing, their lack of quality control and poor customer service leave a lot to be desired. It might be wise to seek out a more reputable vendor with better reviews to ensure you don't end up with a dissatisfactory experience like mine.

If you're looking to purchase merchandise from Top Design Fan, I advise you to think twice. I had a very frustrating experience with this company when I attempted to order team gear from their website. The first issue I ran into was that my order was shipped from China, which I had no idea was the case until I checked the tracking information. After that, I was left waiting for 2 whole months to receive my package, which was already extremely annoying.

When the merchandise finally arrived, I was instantly disappointed. The colors of the team gear I had selected were completely wrong, and it was clear that I had been sent the wrong product. When I reached out to Top Design Fan to request a refund for the mistake that they made, they flat-out refused. Their response was that the product was supposed to look like that, which was completely false. I was left baffled and frustrated that they wouldn't take responsibility for their mistake.

Overall, my experience with Top Design Fan was a complete waste of time and money. If you're looking to avoid dealing with similar issues, I would advise you to stay away from this website altogether. Instead, try to purchase directly from the source if at all possible in order to be certain about what you're getting and where it's coming from.