ClothingMonster’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of customers are dissatisfied with their purchases.
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I have not received my order
I ordered a tee shirt and a sweatshirt for my granddaughter. The website said that they were in a warehouse, and would be delivered in four to ten business days. It has been almost a month and I have not received the clothing. Tracking reports that the clothes are in the Ukraine! The Ukraine is a war zone, and I never would have ordered the clothes if I had known shipping would have gone through there.
Desired outcome: I want my money refunded.
Disappointing Experience with ClothingMonster: Delayed Shipment and Poor Customer Service
I bought a tee shirt from ClothingMonster on 12/15/2020 for a special Christmas gift. They took my payment right away, but it's been almost a month and I still haven't received my order. I tried to reach out to their customer service online before Christmas, but they told me that shipments might be delayed because of the corona virus. Other online stores didn't seem to have that issue, though. It's a bummer because I lost my money and my husband didn't get his present.
Bad Experience with ClothingMonster: Not Worth the Hassle for International Customers
So, I had a bad experience with ClothingMonster. I ordered some clothes and waited for two weeks, but then they canceled my order and refunded my money. The problem is that I live in Canada, so when they took my payment, there was an exchange fee. And when they refunded my money, there was another exchange fee. So, I ended up paying two fees and got nothing in return. It's really frustrating.
I don't think this company cares about its customers outside of the USA. And that's a deal breaker for me. I won't be ordering from them again. If you're not in the USA, I suggest you avoid this company like the plague. It's just not worth the hassle.
Is ClothingMonster Legit?
ClothingMonster earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
The age of ClothingMonster's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Clothingmonster.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Clothingmonster.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Clothingmonster.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The clothingmonster.com may offer a niche product or service that is only of interest to a smaller audience.
- The website associated with ClothingMonster sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
- ClothingMonster has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
- We conducted a search on social media and found several negative reviews related to ClothingMonster. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Warning: Clothingmonster.com is a Complete Rip-Off - My Terrible Experience
because this website is a complete rip-off.
I recently had a terrible experience with clothingmonster.com. My mother wanted to buy some clothes from their website, but it turned out to be a total scam. After she placed the order, they put it on hold and didn't give any explanation. When we tried to call them, they answered the phone but didn't say anything. All we could hear was someone typing in the background.
To make things worse, they sent us a message saying that the payment had gone through, but my mother would have to place another order. This was a huge inconvenience, and we were very frustrated with their lack of communication.
We decided to contact the Better Business Bureau to report this fraudulent website. It's really disappointing that there are companies out there that take advantage of people like this. I wouldn't recommend clothingmonster.com to anyone.
Overall, my experience with clothingmonster.com was terrible. They are not a legitimate online store, and I would advise anyone to stay away from them. It's a shame that we had to go through this, but hopefully, by sharing our story, we can prevent others from falling victim to this scam.
Unreliable Shipping and Customer Service: My Experience with ClothingMonster
I recently made a purchase from ClothingMonster and ordered a T-shirt. I wasn't in a hurry to receive it, so I patiently waited for them to notify me when it was shipped. However, after six weeks of waiting, I decided to log in to my account to check the expected delivery date. To my surprise, they had already shipped it via the post office. How convenient, right? But the worst part was that they didn't provide me with a tracking number.
I should have read the reviews before making my purchase. It seems like I'm not the only one who has had a bad experience with this company. Many customers have reported that they don't respond to emails, and there's no phone number available to contact them.
Based on all the reviews, it seems like ClothingMonster might have a business model where they only ship a few orders and hope that everyone else gives up on tracking them down. It's frustrating to spend money on a product and not receive it or have any way to track it.
Overall, I would not recommend ClothingMonster to anyone. It's not worth the hassle and frustration. There are plenty of other online retailers that provide better customer service and a more reliable shipping process.
Stay Away from Clothing Monster: A Total Rip Off
Clothing Monster is a website that is very fast to take your money, but not so fast to give you what you actually ordered. They seem to have a pile of clothes that they just throw at you, hoping that you will be satisfied with whatever they send. Unfortunately, this is not the case for many customers. When you try to return the item, their website is not helpful at all. It says that you never ordered anything, which is very frustrating.
Their phone number is also a joke. You can call them, but no one ever answers. And if you leave a message, no one ever returns your call. This is very unprofessional and shows that they do not care about their customers.
I would advise anyone to run from this monster. This company is a total rip off. I ordered a Kid's Medium Tee, but Clothing Monster shipped an Adult Medium. This is a huge difference in size and it is not what I wanted or ordered. I give them one star for their rushed delivery of a shirt that is 100 sizes too big.
Overall, I would not recommend Clothing Monster to anyone. They are not reliable and they do not care about their customers. If you want to avoid a headache, stay away from this website.
Disappointing Experience with ClothingMonster: Misleading Design and Inaccurate Sizes
Ordered some shirts for my grandkids from ClothingMonster and boy was I excited to see their faces light up when they saw the life-like reptiles on the shirts. But alas, my excitement was short-lived. The design on the shirts was a huge disappointment. It was not 3D as advertised and didn't look anything like the picture on their website. It was just a plain old lizard on the front, something I could have easily picked up at Target.
To add insult to injury, the shirts were way too big for my grandkids. I mean, seriously, where did they get their size chart for kids? The shirts were so big that my grandkids might be able to sleep in them in about 5 years. I mean, come on, ClothingMonster, get your act together and make sure your sizes are accurate.
I only wish I had read the reviews before placing my order. It would have saved me a whopping $60! Overall, I am extremely disappointed with my experience with ClothingMonster and would not recommend them to anyone.
Disappointing Experience with ClothingMonster: A Review
I ordered some tee shirts from ClothingMonster back in August or maybe even before that, with the intention of giving them as Christmas presents. I spent around a hundred bucks on four shirts. The first one to arrive was for a guy in Washington State. I wrote to ClothingMonster to let them know about the problem, but I never heard back from them. The next two shirts arrived, but the graphics on them were only kinda sorta like what was shown on the website. I'm still waiting for the fourth shirt, but I'm not holding my breath. Honestly, I wouldn't recommend that anyone order from these guys. I definitely won't be making that mistake again.
Skip ClothingMonster and Go Straight to The Mountain: Better Prices, Quality, and Customer Service
This company, ClothingMonster, seems to be a copycat of https://www.themountain.com. I checked out both sites and found that The Mountain actually has lower prices. Plus, they offer free shipping on orders over $25, while ClothingMonster only offers it for orders over $125. The t-shirts at The Mountain also seem to be of better quality.
I had a bit of a frustrating experience with ClothingMonster. I spent most of the day trying to talk to a supervisor, but the representative I spoke with was not very helpful. I kept asking to be escalated, but it seemed like they were just stalling. In the end, I never did get to speak with a supervisor.
I decided to call The Mountain to see what would happen if I asked to talk to a supervisor. They assured me that they would get one for me right away. That kind of customer service is what sets them apart from ClothingMonster.
Overall, I would recommend skipping ClothingMonster and going straight to The Mountain. They have better prices, better quality, and better customer service.
Scam Alert: My Experience with ClothingMonster - Don't Waste Your Time and Money!
I placed an order on November 15th from ClothingMonster, and the item I wanted was listed as "Ships in 1-4 days." However, after waiting for 7 days, I was informed that my order was still processing. I was quite disappointed as they had already taken my money, but they didn't ship anything. I contacted customer service on November 30th, and they said they would "look into it and get back to me shortly." However, I didn't receive any response from them, so I demanded a refund on December 1st. To my surprise, they processed my refund quickly, which made me wonder if they spend most of their time refunding customers for unfilled orders.
After this experience, I realized that ClothingMonster is a true scam. I suggest going to The Mountain or Liquid Blue, the actual makers of the shirts Clothing Monster sells. These two companies offer lower prices, better service, and no bovine excrement. Don't waste your time and money on ClothingMonster, go to the real deal instead.
Disappointing Experience with ClothingMonster: Late Delivery and Missing Item
I gotta say, I had a pretty rough experience with ClothingMonster. I was tryna get some Christmas presents for my fam, so I ordered 3 shirts on Dec. 8th. One of 'em came in about 2 weeks, which was alright, but the other two were a whole different story.
The second shirt came all the way from the Ukraine, and it didn't even show up until a week AFTER Christmas. Like, what's the point of ordering Christmas presents if they don't even show up in time for Christmas, ya know? And then the last shirt, the one I was most excited about, never even came at all. I tried writing to the company, but all they said was that it was "being processed." Like, what does that even mean? I asked for a refund for the shirt I never received, which was about $30, and it's been a whole week since then. They told me that a notice was sent to their Financial Department, but I haven't heard anything since. It's like they don't even care about their customers.
So, if you're thinkin' about ordering from ClothingMonster, I'd say read the reviews first. I didn't do that, and now I'm payin' for it. It's just not worth the hassle, ya know?
Overview of ClothingMonster complaint handling
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ClothingMonster Contacts
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ClothingMonster emailscs@clothingmonster.com79%Confidence score: 79%sales@clothingmonster.com63%Confidence score: 63%Sales
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ClothingMonster social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2025



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